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UK Technical Support Spare Parts Specialist
2 months ago
Responsibilities
- Manage e-quip spare parts data including the quality of data relating to spare parts and suppliers.
- Assist Ergéa Procurement with spare part identification, liaise with OEM’s to acquire accurate part descriptions and pricing.
- Responsible for keeping D365 updated with biomed spare parts in line with e-quip.
- Enhance spare part data by linking to models of equipment and where necessary Photo’s.
- Perform data mining activities on a variety of sources producing reports as required.
- Assist approvers in managing changes to orders.
- Work with Procurement to control pricing and preferred suppliers.
- Undertake other reasonable tasks as directed by UK Technical Support Manager.
- Manage agreed financial approval levels within e-quip.
- Comply with the Ergéa Quality Assurance and Environmental, Health & Safety policies, and work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers, and members of the public. Promptly raise any concerns regarding potential violations of the policies.
Key accountabilities
- Directly support Procurement activities undertaken by the Technical Support team.
- Fully understand e-quip & D365 ordering systems.
- Liaise with relevant line managers to process biomed orders.
Performance indicators
- Innovate and streamline processes to ensure a timely response to requests for information, and safeguard data integrity.
Skills and experience
Inventory experienceEssentialAttention to detail / Accurate record keepingEssentialAbility to manage substantial workloads, prioritising as appropriate EssentialExcellent Time management and organisational skills.EssentialExcellent communicator, both written and verbalEssentialGood knowledge of MS Office ApplicationsEssentialAbility to multi-task and work independently as well as in a teamEssentialFull UK Driving licenceDesirableLanguages
EnglishEssentialOther
DBS - Disclosure & Barring Service disclosure (formally Criminal Records Bureau disclosure)A DBS Enhanced Disclosure is required for all applicants.
The successful applicant must agree to an Enhanced Disclosure under the Disclosure Barring Service Records Bureau procedures. Employment will be offered to the successful applicant subject to a satisfactory Disclosure report.
ERGEA is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
