Customer Experience Advisor | S1 | Retail
1 month ago
Join our community
We are currently recruiting Customer Service colleagues with a starting package of £, this is made up of a base salary of £, along with an additional £ flexible benefit and up to a £, discretionary performance related bonus.
For our customers, you’ll be more than just the friendly face and voice of Santander. You’ll be a listener and problem solver. Whether you’re helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you’ll never know what the next challenge will be.
What’s not in doubt is that you’ll have plenty of support. Life in a branch can be busy, varied and challenging, so we’re a close-knit team.
You’ll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You’ll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You’re the eyes and ears of our business after all.
The difference you’ll make.
Acting as the first point of contact for customers in branch or over the phone
Assisting with day-to-day transactions, queries and servicing
Answering customer calls into our contact centre
Building relationships and finding solutions
Developing your knowledge of services and products to help our customers
Identifying new ways to improve the customer experience
What you’ll bring.
Proven ability to deliver outstanding customer service either from a face to face or a telephony background
The ability to communicate effectively with customers to truly understand their needs
You will require the right to work in the UK (please see details below)
It would also be nice for you to have.
A real desire to go above-and-beyond for customers
Effective team working skills with a flexible, can-do approach to work
Openness to a broad range of activities even if outside of standard expectations
Ability to grow, adapt and change accommodating business needs and priorities
What else you need to know.
In a full-time Branch based role, you’ll be working hours across Monday to Saturday across the hours of :am – :pm.
The role is based in our Llanelli branch.
Everyday Inclusion.
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we’ll reward you.
In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
Starting salary of £, plus a £ annual cash allowance to spend on our great range of benefits.
days’ holiday plus bank holidays, which increases to days after yrs service, with the option to purchase up to contractual days per year
Eligible for a discretionary performance-related annual bonus.
Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass.
We put % of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to .% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
Support your favourite causes through charitable giving and our community partnerships
Share in Santander’s success by investing in our share plans
/ access to an online employee discount platform including retailers, entertainment, eating out, travel and more
Right to work in the UK.
Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.
What to do next.
We have other current jobs related to this field that you can find below
-
Customer Experience Advisor S1 Retail
1 week ago
Llanelli, United Kingdom Santander Full timeCustomer Experience Advisor | S1 | Retail & Business Banking | Customer Interactions Country: United Kingdom **Join our community** We are currently recruiting Customer Service colleagues with a starting package of **£24,468 **this is made up of a base salary of **£22,400 **along with an additional **£500 **flexible benefit and up to a **£1,568...
-
Llanelli, United Kingdom Santander Full timeCustomer Experience Advisor | S1 | Everyday Banking | Llanelli Country: United Kingdom **WHAT YOU WILL BE DOING** **Join our community** We are currently recruiting Customer Service colleagues with a starting package of **£23,184, **this is made up of a base salary of **£21,200 **along with an additional **£500 **flexible benefit and up to a **£1484...
-
Llanelli, United Kingdom Santander Full timeCustomer Experience Advisor | S1 | Everyday Banking | Llanelli Country: United Kingdom **WHAT YOU WILL BE DOING** **Join our community** We are currently recruiting part-time Customer Service colleagues working 21 hours with a starting package of **£23,184 pro rata. **T his is made up of a base salary of **£21,200 **along with an additional **£500...
-
Retail Advisor
3 weeks ago
Llanelli, United Kingdom EE Full timeRetail Advisor **Job Req ID**:32520**Posting Date**:23 Apr 2024**Function**:EE Retail**Unit**:Consumer**Location**:Llanelli: Parc Trostre (4941), Llanelli, United Kingdom**Salary**:£12.34 p/h plus 20% on target commission
-
Customer Advisor
3 weeks ago
Llanelli, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 7 and a half hours per week** **3 month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Llanelli** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...
-
Customer Advisor
4 weeks ago
Llanelli, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 15 hours per week or 19 hours per week (Opporunity for overtime available)** **Fixed Term Contract with view to becoming permanent** **Shifts available Monday - Sunday, 6.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Llanelli** We believe anyone can improve their home to make...
-
Customer Advisor
1 week ago
Llanelli, United Kingdom B&Q Full time**About the role** **Customer Advisor - Building/Hardware** **Part time - 19 hours per week** **Fixed Term Contract with a view to becoming permanent** **Shifts available Monday - Sunday, 6.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Llanelli** We believe anyone can improve their home to make life better. Every day, we give our...
-
Retail Apprentice Travel Advisor
3 weeks ago
Llanelli, United Kingdom TUI Group Full timeLlanelli, United Kingdom- - 125743- - Onsite- - Apprentice- - Part Time- - 30Joining TUI Retail as an Apprentice Travel Advisor at our **Llanelli **shop will provide you valuable insight into the world of Travel. Our two-year Apprenticeship Scheme is structured to develop you to put customers at the heart of our business by creating unforgettable holiday...
-
Customer Advisor
1 month ago
Llanelli, United Kingdom B&Q Full time**About the role** **Part time - 16 hours per week - 3 F**ixed term contract** **Shifts available: Monday - Sunday, 6.00am - 10.00pm** **£10.60 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as...
-
Customer Advisor
2 weeks ago
Llanelli, Carmarthenshire, United Kingdom B&Q Full timeAbout the roleCustomer Advisor - TradePointFull time / Part time - 19 hours per week3 Month Fixed Term Contract with view to becoming permanentShifts available Monday - Sunday, 6.00am pmUK Notional hourly rate £12.21 per hourB&Q Llanelli 1127We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...
-
Optical Advisor
2 weeks ago
Llanelli, United Kingdom Talentshed Full time300 words will never tell you everything about this Optical Advisor opportunity in Llanelli. At this stage, you probably just want to know the key details before deciding whether to take it further. **So, here’s more info on this Optical Advisor role in Llanelli**: - Up to £24,000 basic salary plus bonus based on store performance (up to £1,000) -...
-
Customer Service Advisor
3 months ago
Llanelli, United Kingdom JJ Motors Nissan Full timeAt JJ Motors Nissan we are always looking at ways to improve and expand our team. We are pleased to announce that we are looking to hire a customer service advisor. Experience would be preferred but not essential as training will be provided **Job Types**: Full-time, Permanent Schedule: - Day shift - Holidays - Weekend availability Supplemental pay...
-
Retail Team Member
2 weeks ago
Llanelli, Carmarthenshire, United Kingdom St Clears - Peregrine Retail Full timePeregrine Retail LtdPlease make sure you read the following details carefully before making any applications. Wholely owned subsidiary of Motor Fuel Group are looking for Team members to join us in Pret a Manger at our St Clears service station on a 16 hours part time contract.We are looking for candidates who are:Extremely driven to give excellent customer...
-
Customer Advisor
4 weeks ago
Llanelli, United Kingdom B&Q Full time**About the role** **Customer Advisor - TradePoint** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Llanelli** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...
-
Customer Advisor
1 month ago
Llanelli, United Kingdom B&Q Full time**About the role** **Customer Advisor - TradePoint** **Full time / Part time - 19 hours per week** **3 Month Fixed Term Contract with view to becoming permanent** **Shifts available Monday - Sunday, 6.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Llanelli 1127** We believe anyone can improve their home to make life better. Every...
-
Sales Advisor
1 month ago
Llanelli, United Kingdom New Look Full timeSales Advisor - Temporary- Llanelli - Retail Park- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be...
-
Customer Advisor
3 weeks ago
Llanelli, United Kingdom Boots Full timeJob Reference: 209682BR Llanelli, Parc Trostre Retail Park Fixed Term Part-time - Save Job **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...
-
Customer Advisor
3 weeks ago
Llanelli, United Kingdom Boots Full timeJob Reference: 204350BR Llanelli, Parc Trostre Retail Park Permanent Part-time - Save Job **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...
-
Trainee Customer Service Advisor
3 months ago
Llanelli, United Kingdom JJ Motors Nissan Full timeAt JJ Motors Nissan we are always looking at ways to improve and expand our team. We are pleased to announce that we are looking to hire a trainee customer service advisor. Customer facing experience would be preferred but not essential as training will be provided **Job Types**: Full-time, Permanent Schedule: - Day shift - Holidays - Weekend...
-
Customer Services Advisor
3 weeks ago
Llanelli, United Kingdom Halfords Full timeAge 22+ £10.20 per hour + performance related bonus - Age 21 £9.60 per hour + performance related bonus - Under 21 £8.20 per hour + performance related bonus This position is based at our Llaneli store. Core hours are 16 per week plus overtime. Love all things motoring and cycling? Great with customers? Your knack with customers and boundless...
