Cancer Care Coordinator

2 months ago

Nottingham, United Kingdom Self Help Nottingham Full time

Job summary

FIXED TERM CONTRACT UNTIL 31st MARCH 2025 IN THE FIRST INSTANCE, WITH POSSIBILITY TO EXTEND

This role will cover GP Surgeries within Nottingham City PCN 8, which incorporates Clifton and The Meadows areas of Nottingham.

ThePrimary Care Network Cancer Care Coordination service works from within GP surgeries to providehigh quality, holistic support to patients on the Cancer Pathway. Workingclosely with an primary care professionals and external services, ourdedicated Cancer Care Coordinators work tirelessly to address the widerdeterminants of health and wellbeing from within the health service. As well as removing barriers to engagement and improving health outcomes, the work of the Cancer Care Coordinators can provide lifechanging support for patients.

Main duties of the job

Conducting in person Cancer Care Reviews and liaising with a range of professionals to address the wider wellbeing needs of thepatient.

Casework to ensure these needs are met and make sure the patient is holistically supported, whether by yourself, the Cancer Nurse Specialist, the GP, or another service.

Interacting with professionals within the PCN to supporteach other in ensuring the best cancer journey for each patient.

There is alsoscope to be involved in community outreach and screening initiatives.

About us

Self Help UK was founded in 1982 to maximise the impact of support groups. We have since expanded our remit to providing holistic support to people with cancer, supporting them towards empowered self management wherever possible. We believe that people's lives are their own, which is why we work with the people we support to reach their preferred outcomes on their terms.

This service works closely with the Macmillan Beyond Diagnosis Service (also hosted by Self Help UK), providing community based support for those affected by cancer.

Job description

Job responsibilities

Supporting Patients

Work closely with GP surgeries to offer Cancer Care Reviews, Holistic Needs Assessments, and any other appropriate support to patients on the cancer pathway Understand processes in individual GP surgeries to ensure their patients receive care and support with the appropriate and agreed processes Co-Produce care and support plans with the patient to maximise their wellbeing Facilitate entry to appropriate services through referrals and signposting Work closely with external groups and organisations that can offer support to patients Work closely with Macmillan Beyond Diagnosis Service to ensure a sharing of knowledge, expertise, and mutual support to maximise outcomes for all beneficiaries Liaise with practice staff using appropriate processes to ensure best use of resources and effective partnership working

Cancer Screening Uptake

Work with Self Help UK Manager and PCN Leads to identify specific groups for targeted interventions Support with development and delivery of improvement plans to increase cancer screening rates Work within the community to raise awareness and confidence in cancer screening across the PCN area Where possible, identify and support individuals who may benefit from additional support to access screening

Data, Monitoring

Attend all training on relevant IT and record keeping systems, keeping up to date with any changes Ensure all work and data is captured on relevant Primary Care System as required Capture, record, and evaluate feedback from work with patients to offer ever-improving service Provide data and contribute to reports, articles, statistical records, and other monitoring as requested Provide regular updates on progress and challenges of all aspects of the project to Self Help UK Managers as required Understand data requirements of the project, including evaluation and outcome measures

Policies and Information

Have a comprehensive understanding of safeguarding policies and discuss any concerns with safeguarding lead Work within data protection legislation and any locally agreed protocols Become familiar with and know how to access Self Help UK policies Adhere to relevant policies for the NHS, PCN, and individual GP surgeries Professional Development Identify training need and undertake in-house, Macmillan, and external training as required Develop own professional growth with input from line manager Other Duties and Responsibilities Attend and contribute to internal and external meetings, supervisions, and clinical supervisions as requested by line manager To work in accordance with the vision, mission, and values of Self Help UK, observing policies, procedures, and working practices set out by the Board of Trustees To undertake any other duties appropriate to the grade and post as specified by line manager Person Specification

Technical and Occupational Skills

Essential

Full driving licence and access to a car for work use Good planning, organisational, and time management skills. Ability to work as part of a multi-disciplinary team as well as on own initiative, balancing autonomous and collaborative working within the same role Ability to deliver on agreed objectives within deadlines. Strong interpersonal skills tact, diplomacy, persuasion and negotiating skills Ability to communicate effectively in writing and to produce documents in a range of formats to suit a range of audiences Ability to liaise with a wide range of organisations and people, communicating at different levels as required Ability to effectively cope with conflicting and complex demands Emotional resilience to deal with challenging situations and the hardships faced by patients/carers Ability to handle confidential and sensitive information Good IT skills and knowledge (Microsoft Word, Excel and Outlook). Ability to make decisions within own area of responsibility

Desirable

Research and project work skills Proficient in the use of SystemOne and EMIS systems

Knowledge

Essential

A basic understanding of cancer and its impact on people's lives Understanding of relevant legislation and practices relating to data protection, safeguarding, and confidentiality Understanding of Equality, Diversity, and Inclusion, and a commitment to ensuring these principles Strong understanding of the importance of health and safety at work Knowledge and understanding of providing holistic person-centred support

Desirable

An understating of self help groups, self help activities, and self care Understanding on Primary Care systems, remits, challenges, and obligations An understanding of the current and changing healthcare system in Nottingham City Working knowledge of the Clifton and Meadows locality

Qualifications

Essential

Ongoing commitment to continued professional development

Desirable

Accredited qualification in Health and Social Care related field (eg NVQ, QCF Diploma, BTEC, Degree)

Experience

Essential

Experience of providing support and information in people-facing roles within the health, community, or voluntary sector Experience of assessing and supporting vulnerable people and those with long term health conditions Experience of dealing with highly emotive issues and strong emotional difficulties within a professional setting Experience of managing competing priorities Experience of working holistically with individuals and organisations Experience of building and maintaining networks and relationships. Experience of Multi-Disciplinary working Experience of working with a range of agencies and sectors including health, local authority, voluntary and business sectors.

Desirable

Experience of working with those living with cancer and the services that support them Experience of delivering training Experience of doing Holistic Needs Assessments Previously delivered service(s) in partnership between NHS and voluntary sector Experience of targeted public engagement for a planned outcome (eg cancer screening, public event, etc) Social Prescribing experience

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