Senior Server Engineer

4 weeks ago

Exeter, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

Job summary

The Senior Server Engineer (SSE) role is a technical position and requires extensive knowledge and experience of the following:

Virtualisation (Microsoft Hyper-V, Failover Cluster Manager, VMWare etc) Active Directory, DNS, DHCP, WSUS, Group Policy etc Microsoft 365 (Azure Active Directory, SharePoint, Teams, Exchange Online etc) Mail & Web Filtering (Clearswift, Proxies etc) Microsoft Operating Systems (Windows Server, Windows 10 & 11 etc) VPN Applications (Microsoft Direct Access, Always on VPN etc) Remote Desktop Services or VDI Backup and Recovery Tools (Microsoft DPM, Backup Exec etc) Antivirus (Sophos, Windows Defender etc) Server Hardware Installation & Maintenance (Compute, Storage etc) Microsoft SQL Server Microsoft Exchange Microsoft SCCM Understanding of Computer Networking principl

Experience of the following would also be beneficial:

999 or patient care systems within the NHS Microsoft Intune Microsoft Azure (IaaS / PaaS) Monitoring Solutions , SolarWinds Microsoft Power Automate & Power Apps

The post holder, alongside the other SSE's, will be responsible for the installation and maintenance of the trust's server and wider digital infrastructure estate, including coordinating any installs, moves, changes, break/fix and decommissioning of assets and services. Please note applicants must be eligible for SC clearance:

National security vetting: clearance levels - (

Main duties of the job

Act as a technical specialist, offering technical advice to key decision makers & senior management within the trust. Translate business requirements for IT services into technical deliverables within the server environment. It will require a thorough understanding of industry trends and opportunities. Sustain a lead position as an implementation engineer working with the Trust's Project Management Team. Provide mentorship to the Server Engineers and wider technical teams. Ensure that comprehensive technical documentation is created and approproately maintained. Plan, monitor and as required, install, commission, and maintain digital infrastructure, hardware and software systems, networks, and telecommunications solutions. Perform physical maintenance of on-site server hardware , Drive swaps, memory upgrades etc. Provide out-of-hours cover for the Trust's business critical systems as part of an on-call rota. Ensuring that a comprehensive virus protection and security patching scheme is enforced and maintained across the Trust as part of a security patching rota. Design and maintain effective systems of data integrity and security and ensure that comprehensive backup and disaster recovery procedures exist and are operated. Liaise with suppliers to scope goods and services appropriate to the department. Act as a third line engineer, responding to service requests and incidents escalated to the Server Team, meeting the appropriate SLAs.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

Competitive NHS salary A standard working week of hours Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years Pay enhancements for out of hours, shift and overtime working Generous Pension Scheme Career and salary progression Car leasing scheme Free parking across Trust sites Staff networks Wide range of discounts from various organisations across the UK Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

PLEASE NOTE: Internal candidates are asked to seek approval from their current SWASFT line manager prior to applying for this opportunity.

Person Specification

Education and qualifications

Essential

Educated to University Degree level in a related field, or equivalent experience. Current, clean driving license. Eligible for SC clearance.

Desirable

MCSE or equivalent qualification. PRINCE2 Foundation ITIL Foundation

Previous experience (Paid/ Unpaid relevant to job)

Essential

At least 4 years of relevant experience in similar roles. Knowledge and experience of Microsoft operating systems. Knowledge and experience of networking principles.

Desirable

Public sector experience: national or local government, NHS or 'blue light' services. Management of Cloud compute platforms (IaaS, PaaS & SaaS) from multiple vendors including Availability, Scaling, Costs & Security.

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