Senior Specialist

4 weeks ago


Cardiff, United Kingdom Digital Health and Care Wales Full time

Job summary

The Client Services Operations Team are responsible for providing high quality operational support and maintenance to DHCW and supported Clients throughout NHS are looking for a highly motivated individual who has demonstrable experience of leading an IT Support Team providing desktop support in a Windows OS environment who will be responsible for maintaining and managing complex solutions. Awareness of the NHS environment would be advantageous, whilst further benefit could be gained through excellent communication and problem-solving skills.

Main duties of the job

We are looking for a motivated individual who is able to work, learn and actively contribute within a team environment.

The ideal candidate must have a good approach to dealing with enquiries and resolving problems, strong experience of providing technical support and a sound understanding of ITIL processes.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience in this area Commitment to continuing professional development ISEB Foundation Certificate in IT Service Management (ITIL) or demonstrable equivalent experience Understanding of inter-relationships between aspects of IT infrastructure and service Good general knowledge of common hardware and software applications

Experience

Essential

Experience of working in a technical support role and proven experience in the development and support of IT systems Experience of taking a lead role in developing and implementing IT systems and services

Skills and Attributes

Essential

Good communication and problem solving skills Ability to learn new technologies with minimum supervision Ability to analyse and resolve complex IT issues Able to communicate complex ideas to non-technical staff Ability to lead a team Ability to establish good working relationships of people at all level Ability to work on own initiative whilst being an effective member of a multi disciplinary team Proactive & flexible approach to working

Desirable

Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

  • Cardiff, United Kingdom Employment Specialist Full time

    Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Senior Commercial Account Handler for their growing Corporate team. This position ideally requires experience of working as a Commercial Account Handler on a wide range of Commercial Insurance risks,...


  • Cardiff, United Kingdom Employment Specialist Full time

    Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Senior Commercial Account Handler for their growing Corporate team.This position ideally requires experience of working as a Commercial Account Handler on a wide range of Commercial Insurance risks, ideally...


  • Cardiff, United Kingdom Employment Specialist Full time

    Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Senior Commercial Account Handler for their growing Corporate team.This position ideally requires experience of working as a Commercial Account Handler on a wide range of Commercial Insurance risks, ideally...


  • Cardiff, United Kingdom Hays Senior Finance Full time

    Your new company A top 35 award-winning practice is relocating to Cardiff to establish a new Tax Centre of excellence. This presents an outstanding opportunity to work in a firm with an excellent reputation across the South West. They manage a diverse client base and excel in terms of client quality. They are looking for an experienced Tax Advisory...


  • Cardiff, United Kingdom yolk recruitment Full time

    Senior Regulatory Specialist Yolk Recruitment is partnered with a pioneering medical device business during an exciting period of sustained expansion and has a new opportunity for a Regulatory Specialist to join the team. The role offers not only the opportunity to be a part of a high growth, high innovation business in a rewarding field, but to make...


  • Cardiff, United Kingdom yolk recruitment Full time

    Senior Regulatory Specialist Yolk Recruitment is partnered with a pioneering medical device business during an exciting period of sustained expansion and has a new opportunity for a Regulatory Specialist to join the team. The role offers not only the opportunity to be a part of a high growth, high innovation business in a rewarding field, but to make...


  • Cardiff, United Kingdom yolk recruitment Full time

    Senior Regulatory Specialist Yolk Recruitment is partnered with a pioneering medical device business during an exciting period of sustained expansion and has a new opportunity for a Regulatory Specialist to join the team. The role offers not only the opportunity to be a part of a high growth, high innovation business in a rewarding field, but to make...

  • Senior IT Specialist

    2 weeks ago


    Cardiff, United Kingdom NHS Wales Shared Services Partnership Full time

    Job summary As Senior IT Specialist you will be required to actively manage and lead the ICT support function, ensuring that applications, systems, and hardware perform to the requirements of its users. The postholder will provide in-depth technical specialist advice, support, and training to NWSSP and NHS staff in various areas of Health Informatics...

  • Senior IT Specialist

    2 weeks ago


    Cardiff, United Kingdom NHS Wales Shared Services Partnership Full time

    Job summary As Senior IT Specialist you will be required to actively manage and lead the ICT support function, ensuring that applications, systems, and hardware perform to the requirements of its users. The postholder will provide in-depth technical specialist advice, support, and training to NWSSP and NHS staff in various areas of Health Informatics...


  • Cardiff, United Kingdom Hays Senior Finance Full time €70,000

    A top 35 award-winning practice is opening a new office in Cardiff to establish a new Tax Centre of excellence. They manage a diverse client base and excel in terms of client quality. The long-standing International Tax Team is currently seeking an ambitious and dynamic manager to join their expanding team in a luxurious office based in the centre of...


  • Cardiff, United Kingdom Hays Senior Finance Full time €70,000

    A top 35 award-winning practice is opening a new office in Cardiff to establish a new Tax Centre of excellence. They manage a diverse client base and excel in terms of client quality. The long-standing International Tax Team is currently seeking an ambitious and dynamic manager to join their expanding team in a luxurious office based in the centre of...


  • Cardiff, United Kingdom Hays Senior Finance Full time €70,000

    A top 35 award-winning practice is opening a new office in Cardiff to establish a new Tax Centre of excellence. They manage a diverse client base and excel in terms of client quality. The long-standing International Tax Team is currently seeking an ambitious and dynamic manager to join their expanding team in a luxurious office based in the centre of...


  • Cardiff, United Kingdom Hays Senior Finance Full time

    A top 35 award-winning practice is opening a new office in Cardiff to establish a new Tax Centre of excellence. They manage a diverse client base and excel in terms of client quality. The long-standing International Tax Team is currently seeking an ambitious and dynamic manager to join their expanding team in a luxurious office based in the centre of...


  • Cardiff, United Kingdom Hunter Selection Full time

    Senior Regulatory Specialist Highly competitive salary Bonus Opportunity 25 Days + Bank Holidays Employee assistance programme Matched 5% pension Funded company social events Free on-site parking and secure cycle shelter Discounts at local restaurant and local gym Are you an experienced Regulatory Affairs professional? This could be the perfect opportunity...


  • Cardiff, United Kingdom Hunter Selection Full time

    Senior Regulatory Specialist Highly competitive salary Bonus Opportunity 25 Days + Bank Holidays Employee assistance programme Matched 5% pension Funded company social events Free on-site parking and secure cycle shelter Discounts at local restaurant and local gym Are you an experienced Regulatory Affairs professional? This could be the perfect opportunity...


  • Cardiff, United Kingdom Frontier Therapeutics Limited Full time

    Are you a seasoned Regulatory Specialist looking for a stimulating role in the medical device industry? Join our team at the Cardiff Innovation Hub or in our Tredegar office and take charge of regulatory affairs as a Senior Regulatory Specialist. With a competitive salary, you'll play a pivotal role in ensuring compliance and guiding NPD projects through...


  • Cardiff, United Kingdom Public Health Wales NHS Trust Full time

    Senior Behavioural Science Specialists **Location/base**: Location to be agreed Through an exciting partnership with Transport for Wales (TfW) we’re recruiting a Senior Behavioural Science Specialist to enable, encourage and expand the use of behavioural science to support implementation of Llwybr Newydd: a new Wales transport strategy. The roles will...

  • Senior Administrator

    3 weeks ago


    Cardiff, United Kingdom Hays Specialist Recruitment Limited Full time

    Senior Administrator, permanent, based in Cardiff, 35 hours per week, Mon to Fri 9am-5pm. Financial Services. Your new company An established financial services-based company located in central Cardiff. Your new role We are working with one of Cardiff's leading finance service-based organisations, we have an exciting opportunity for a Senior Administrator to...


  • Cardiff, United Kingdom Hunter Selection Full time

    Senior Regulatory Specialist Cardiff CF14£40-50,000Commutable from Cardiff, Newport, Bridgend, Caerphilly, Barry, Llantrisant, PontypriddBenefits:- Highly competitive salary Bonus Opportunity25 Days + Bank Holidays Employee assistance programmeMatched 5% pension Funded company social eventsFree on-site parking and secure cycle shelterDiscounts at local...


  • Cardiff, United Kingdom Hunter Selection Full time

    Senior Regulatory Specialist Cardiff CF14£40-50,000 Commutable from Cardiff, Newport, Bridgend, Caerphilly, Barry, Llantrisant, Pontypridd Benefits:- Highly competitive salary Bonus Opportunity 25 Days + Bank Holidays Employee assistance programme Matched 5% pension Funded company social events Free on-site parking and secure cycle shelter ...