Failsafe Officer

Job summary

We have an exciting operational opportunity within the Planned Care Directorate team at the Rochdale Infirmary for a 12 month Band 4 Failsafe Officer in Ophthalmology.

You will be a self-motivated individual with the ability to perform in a rapidly changing environment whilst achieving challenging deadlines.

Main duties of the job

As a Failsafe Officer for the Service, you will ensure the supervision and provision of an efficient and effective administrative service, including monitoring of patient waiting times and pathways.

You will be supporting the Directorate and Assistant Directorate Manager to ensure optimum and ongoing performance in line with corporate objectives.

You will have hospital administrative experience, with the ability to achieve results and targets whilst working collaboratively with clinical colleagues.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care , appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

For the latest information around our values and behaviours, please visit our careers website

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:

We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.

In line with the Trust's Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.

Person Specification

Qualifications

Essential

Diploma level qualification or equivalent experience 5 GCSE (or equivalent) including Maths and English

Experience

Essential

Substantial administration experience. Experience of using NCA clinical systems PAS, Patient Centre etc. Experience of working within a multi-disciplinary team Experience of team working and working independently Experience of managing waiting lists

Desirable

Experience of working in a demanding environment

Skills & Knowledge

Essential

Excellent planning / organisational skills Ability to communicate effectively with all levels of staff within the organisation Keyboard/IT skills Ability to work without supervision Good influencing and negotiating skills Ability to work flexibly to meet the demands of the service Ability to demonstrate leadership/management Awareness of the Data Protection Act and the need for confidentiality

Desirable

Advanced IT skills. Able to demonstrate problem-solving skills

---