Credit Controller

4 weeks ago

Dereham, United Kingdom Culligan Shared Services Full time

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

We are seeking an experienced Credit Controller on a 6M FTC.

Responsibilities:

  • Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes.
  • Ensuring timely cash collection and recording of customer debt.
  • Responsible for resolving, negotiating and concluding debt cases with both internal and external customers.
  • To maintain accurate administration of customer account and case notes.
  • Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt.
  • Assist with month-end close procedures and provide support to the finance team as necessary.
  • Identify process improvement opportunities and implement necessary changes.

Requirements

Essential:

  • Minimum of 1 years Credit Control experience
  • Demonstrate strong oral, negotiation and written communication skills
  • Demonstrate competence in using Microsoft Office tools
  • A proven track record of providing strong customer service
  • Preferably Knowledge in using a ERP/Company systems - Full training given

Desired:

  • Experience with month-end close procedures
  • Experience in a shared services environment
  • Experience with finance systems and tools

Benefits

  • Monday - Friday working pattern
  • 25 days' holiday + Bank Holidays - increasing with long service
  • Company Pension scheme
  • Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
  • Employee support network and mental health assistance
  • Opportunity for career progression

Please consider yourself unsuccessful on this occasion if we don't get back to you within two weeks.

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