F&B Assistant

3 weeks ago

Surrey, United Kingdom Surya Hotels Full time

This is a great opportunity to take the first steps in your hospitality career and work as part of Food & Beverage Team with Surya Hotels, reporting to & working with the hotels Senior management team to maximise guest experience.  In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values, supporting our freshly refurbished, stunning site as it moves through it's seasonal peak.

Thatcher’s Hotel is a charming Tudor style property set in the heart of the glorious Surrey countryside. There are 87 guest rooms in total, including double, twin, family and interconnecting rooms. For extra comfort and convenience, Thatcher’s also offers guests the use of free onsite parking, and complimentary Wi-Fi throughout the hotel. With its high-tech facilities and ample parking, Thatcher’s Hotel a great place to do business. Thatcher’s boasts six meeting rooms in total, all equipped with complimentary Wi-Fi, screening and I.T solutions.

Just under an hour away from London and lying between Guildford and Leatherhead, in the village of East Horsley, Thatcher’s Hotel is the perfect city escape. We are perfectly positioned to explore the many local attractions in the surrounding area.

To be a successful part of our food & beverage team you will need;

* A positive, can do attitude towards all customers and other team.

* Thirst for knowledge toward learning all things food and drink related, learning about spirits, wines, cocktails and the “perfect serve” to each customer

* A willingness to learn about different food styles and service, learn the menus and understand how to explain each dish to a customers

* Great communicator that enjoys interacting with customers in a lively, fast paced environment

Now you know what we are looking for in a Food & Beverage Team Member, below is what we offer you:

We offer you:

  • Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
  • WageStream – we offer the ability to access your wages as you earn them, or save as you earn too, and access to retail discounts too
  • Discounted meals & stays across all of the groups hotels around the UK- up to 50% off
  • A development programme to continue your rise to becoming a “Hospitality Superstar”- We love to promote from within our teams - including apprenticeships, accredited and professional training.
  • Bike to work scheme
  • Flexible working hours
  • Inclusion in tronc scheme

In return we ask for:

  • Give great service to guests - taking guests orders, serving food & drinks, taking payments and giving great service to customers
  • Meet all site standards of service & work within the  team leading to a great guest experience.
  • Have/develop a good understanding serving coffees, alcohol and wine to both a bar and restaurant environment.
  • Opening and closing shifts which will include weekends & bank holidays on a pro rata basis
  • A willing to continue your development with both in-house and external training sessions.

As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us

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