Guest Experience Manager

4 weeks ago


Englefield Green, United Kingdom Arora Group Full time

What we are looking for:

Previous major brand experience in a Front of House management role, or a proven supervisory role in a 5-star luxury environment is preferred Degree or diploma in Hospitality Management is an asset A hands-on professional with a natural ability to motivate, train and inspire the guest relation team members A passion for high quality guest service with attention to details and ability to multitask Excellent written and verbal communication, interpersonal and leadership skills Proficient with Microsoft Office suite required and excellent knowledge of Opera

What do we offer:

A very competitive salary Generous service charge Tastecard membership Enhanced holiday allowance after 5 years’ service Discounted hotel room rates across our hotels, for you and your friends and family Training and career opportunities Excellent employee facilities including dedicated restaurant A range of Accor Hotels Benefits Discount on Merlin Attraction tickets Free meal on duty

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