Job summary

Job Overview

A fantastic opportunity has arisen within the Radiology department at Royal Bolton Hospital. The department is looking for a forward thinking and enthusiastic Imaging Navigator to join our friendly imaging team.

We are looking for a motivated and experienced member of staff to be part of this specialist team, working across radiology's administrative and clerical department. The post holder will work closely with clinical teams implementing and improving patient pathways.

Main duties of the job

Main Duties

The primary responsibility of the post will be to monitor and facilitate radiology's compliance to patient pathways, either established or newly individual will implement an escalation criteria and run daily statistics to help audit both compliance and performance activity. The post holder will act to mitigate risk of potential patient breaches by helping to arrange imaging appointments and ensuring formal and validated reports are available within the designated timeframes. The post holder will routinely liaise with imaging modality leads, To keep appraised of the operational position of each imaging specialty, accounting for planned downtime and planning service provision for all patient pathways. The successful candidate will also be the radiology's departments representative at weekly cancer PTL meetings.

About us

Working for Bolton NHS

Bolton NHS Foundation Trust is a major provider of hospital and community health services in theNorth West Sector of Greater Manchester, delivering services from the Royal Bolton Hospital and also providing a wide range of community services from locations acrossBolton. The Trustreceived a 'Good' overall rating from the CQC in April 2019, with some key areas of outstanding practice. The Royal Bolton Hospital is a major hub within Greater Manchester for women's and children's services andis the second busiestambulance-receiving site in Greater Manchester.

Job description

Job responsibilities

Qualifications

English and Maths at GCSE level or equivalent experience.

Diploma in Team Leading

ECDL or equivalent skills

Information Governance Training

Experience

Previous experience of working with the public and/or patients in a healthcare environment

Experience of interaction with all levels of staff

Previous administrative and organisational experience

Experience of managing and prioritising own workload and working to deadlines

Experience of dealing with non-routine and complex problems

Experience of managing, recording and interpreting data.

Knowledge

Excellent written and verbal communication skills.

Excellent organisational skills with meticulous attention to detail

Excellent customer care practice, being polite, sympathetic, patient and diplomatic

Understanding of patient confidentiality

Knowledge of patient handling systems (, RIS, Infoflex, etc.)

Awareness of National and Trust pathway targets (both 2WW and RTT pathways)

Skills

Problem solving skills.

Ability to work to tight deadlines whilst working on multiple tasks, prioritising and managing conflicting tasks.

Ability to comprehend and work within the Trusts policies of data protection

Ability to establish good working relationships.

Ability to command confidence in other hospital personnel.

Ability to support others.

Negotiation and conflict resolution skills.

Ability to analyse activity and outcome data accurately and objectively.

Ability to prepare reports clearly and logically to answer queries regarding service delivery,

Excellent written and verbal communication skills.

Person Specification

Experience

Essential

Experience of working with the public +/- healthcare environment Working with clinical and admin teams, across various levels and banding Knowledge of monitoring, recording and interpreting data

Desirable

Experience of writing procedural documents

Skills

Essential

Problem solving skills, multi-tasking, prioritising, working to deadlines. Working accurately, data entry, interpretation, recording, analysis Computer literate, experience of healthcare software platforms Good written and verbal skills, working in a MDT etc.

Knowledge

Essential

Organisational skills and attention to details. Confidentiality, patient, sensitive Awareness of patient pathways and processes

Desirable

CPD, training, desire or evidence of additional training.

Qualifications

Essential

English & Maths GCSE or equivalent experience. ECDL or equivalent skills IG training

Desirable

Diploma qualification or experience Medical terminology, radiology experience Service improvement / additional courses

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