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IT Support Analyst
3 months ago
About The Role
We are growing fast at TFG and to support this we need to recruit more great people to join our Central Teams function. In particular, we are keen to recruit an IT Support Analyst to work across our offices in Wandsworth and in Euston supporting our four brands; Phase Eight, Whistles, Hobbs and inside Story. The IT Support Analyst is a 1st line support role and a great way to start a fantastic career in IT. As IT Support Analyst, your duties and responsibilities will include: Build and maintain hardware within the business; ranging from Windows Desktop’s to Mac’s. Supports employees at all levels with Printer and IT peripherals used across the business Respond to and resolve tickets raised by stores and Central Teams Assist the Central Teams user base with issues relating to business systems; ranging from Windows Office issues to specific business applications Build and maintain hardware within the business; ranging from Windows Desktop’s to Mac’s. Build and maintain strong relationships with stakeholders across the business ensuring consistent communication Responsible for logging issues with Third Party vendors relating to the central offices’ and store systems
About You
To be successful in the IT Support Analyst role you will have great communication skills and a strong understanding of Active Directory, Windows OIS structures and networking. It would be great of you have worked in a similar role previously but we would be equally keen to hear from you if you have completed your studies and looking for your first role. This is a fast paced and demanding role so a positive attitude and willingness to constantly learn and develop will be vital to your success. Interviews will start shortly so please apply with your CV to be considered.