Delivery Manager

2 weeks ago

Walsall, United Kingdom Corpay Full time

Your role

What you'll be doing

Corpay^ is currently looking to hire a Delivery Manager within the UK Operations division. This position falls under our Corpay^ line of business based in Swindon or Walsall, UK.

This is an exciting opportunity for a highly motivated and organized individual to join our growing Delivery team supporting the smooth running of our project and business lines.

This is a full-time hybrid role, working 3 days a week onsite and 2 days from home.

What you’ll be doing

In this role, you will play a pivotal role in driving positive change for the business through effective system ownership. You will work closely with both the Swindon Delivery team and the Solutions team in Walsall. Under the guidance of the Head of Delivery, you will champion our key systems, ensuring they constantly evolve to meet the needs of the business. Additionally, you will provide an invaluable framework of application support, helping the business leverage these systems effectively.

Key Accountabilities

Support implementation of the customer contact strategy within the Delivery team, ensuring effective use of UCX, GFN, and E-flex for optimal customer interactions.

Drive continuous improvement initiatives, focusing on process optimization and efficiency.

Work with the Head of Delivery to understand key initiatives and prioritize them for development, ensuring successful execution.

Focus on team development, fostering knowledge sharing and cross-training to eliminate single points of failure.

Identify pain points and collaborate with the wider business to develop solutions for improvement.

Manage key stakeholders related to the Delivery team, keeping them informed on progress and addressing concerns.

Implement and maintain reporting systems, providing data to the Head of Delivery for overall performance analysis.

Contribute to achieving operational and customer excellence goals, aligning with wider Operations' objectives.

Escalate IT incidents affecting operations, collaborate with IT to identify improvements in systems and processes, and communicate any defects for resolution.

Participate in discussions with the wider management team on optimizing business processes, ensuring efficient operations within the wider team.

Manage assigned projects relevant to the Delivery team, ensuring successful completion within deadlines.

Knowledge, Skills & Experience

Excellent outcome-based leader.

Strong management and ability to get the best out of wider team.

Experienced manager with at least 5+ years of successful experience in the delivery of high-level initiatives

Proven planning and implementation skills; including project management delivery.

Proven track record of successful delivery

Excellent technical acumen

Strong product owner skillset and experience

IT literate.

The rewards we’ll give you:

4 X Life insurance

Pension scheme 5% employer contribution

Private Healthcare

25 days Holiday (plus Holiday Buy/Sell)

Access to benefits portal

Access to LinkedIn learning

#INDINT

#LI-SI1

#LI-Hybrid

About Corpay

Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.

Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.

Notice to Agency and Search Firm Representatives:  Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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