Client Relations Manager
4 weeks ago
We’re on the hunt for someone with exceptional customer service skills to join us as a Client Relations Manager.
The best thing about this role is the integral part you'll play in building relationships with new and existing adviser firms. We'll be relying on you to provide exceptional service, ensuring our customers are at the heart of everything you do. You will manage your own portfolio of adviser partners and will work with people from all across the business to ensure queries are dealt with efficiently, but always ensuring you achieve the best possible result for the customer.
You’ll be the face of Nucleus, someone who our advisers know they can trust and rely on to get things done, always with the best interests of their clients in mind. It goes without saying that you’ll be organised. You know that working in a collaborative way will result in better ideas and you’ll take a great deal of pride in how you manage your relationships with your advisers. You'll join an energetic and collaborative team that supports each other, always learning and developing - this is a brilliant opportunity to progress your career - and keep on developing it.
You should apply if you love:
Providing extraordinary service to every adviser and client that you interact with.Working in close partnership with firms to maximise their customer experience and journey.Being proactive. Using your initiative to challenge the status quo and find better ways of doing things.Being responsible for planning and managing your own workload, while collaborating with and supporting other team members when needed.Living and breathing the Nucleus values and know how the approach you take impacts the client.Taking accountability, if issues do arise, and ensure you see them through to resolution.Taking ownership of your own development, and embrace all opportunities to learn and grow.We'd love you to apply if you have:
Previous experience providing exceptional customer service.A good understanding of financial products, legislation and procedures.Possibly spent some time in a larger financial services company and realised it's not your calling after all.A confident and natural communication style and like to collaborate.Good experience with systems and in particular Microsoft Office.A little about us
We are the Nucleus Financial Platforms group and we help make retirement more rewarding. Here at Nucleus, people come first - whether it’s our colleagues, or the advisers and customers we support, we know that working in partnership and collaboration leads to the best outcomes. Together, we’ve shaped the platform to how it is today. We work hard, and we celebrate hard too.
Our ambition is to create a platform with a difference, putting the customer centre stage meant tearing up the rule book and starting from scratch. We’ve come a long way since then, but our mission remains just as focused. That’s why our culture, values, and social responsibility are things we keep at the top of our agenda – because we know they matter and have a big impact.
Our culture is one of the many things that sets us apart from the pack. We want to have an environment where our people feel that they can make a real difference, know they’ll be rewarded for their efforts and more importantly, enjoy themselves at work.
Are we a perfect match? Check out and find out
Inclusion and diversity at Nucleus
As with most things in life, who cares, wins. We really care about inclusion.
For us it’s not a tick box exercise; inclusion and diversity are embedded in our culture and everything we do. It’s a commercial imperative. It isn’t about being PC. It’s about being future-relevant and durable. We owe it to ourselves and the industry to ensure we are playing our part in creating a fair, balanced and transparent financial services sector.
More diversity means broader experience, a wider set of perspectives and a better collective ability to problem-solve. And it means being more representative of customer groups, which supports areas such as product development.
At Nucleus, we offer a generous blend of benefits for the things that really matter to our people, including a non-contributory pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.
If you’d like to find out more about us or the role, please get in touch with in our People team.
-
Audit Manager
18 hours ago
Edinburgh, United Kingdom Stafffinders' Client Full timeJoin a growing firm’s collaborative team based in Edinburgh as an Audit Manager. Are you dedicated to providing top-tier auditing services to a diverse range of clients? With opportunities for professional growth, this firm is committed to excellence in everything they do. What you will get in your new role Competitive salary ranging between £50,000...
-
Client Relations Manager
1 week ago
Edinburgh, United Kingdom Nucleus Financial Full timeWe’re on the hunt for someone with exceptional customer service skills to join us as a Client relations manager.The best thing about this role is the integral part you'll play in building relationships with new and existing adviser firms. We'll be relying on you to provide exceptional service, ensuring our customers are at the heart of everything you do....
-
Guest House Manager
23 hours ago
Edinburgh, United Kingdom Stafffinders' Client Full timeWe are currently seeking a passionate and dedicated Guest House Manager for our luxury Guest House client, situated in the heart of Edinburgh. This is an excellent opportunity for someone who is passionate about delivering exceptional guest service and enjoys working in a vibrant and fast-paced environment. What you will get in your new role £32,000 per...
-
Retirement Home Supervisor
20 hours ago
Edinburgh, United Kingdom Stafffinders' Client Full timeCome be a part of our esteemed client's retirement community in Edinburgh! We are actively searching for a committed and skilled Retirement Home Supervisor to enhance the outstanding care and services offered to residents. What you will get in your new role For this position, the salary is £23,000 per annum pro rata, with core working hours from 9am...
-
Guest House Manager
23 hours ago
Edinburgh, United Kingdom Stafffinders' Client Full timeThis is an excellent opportunity for someone who is passionate about delivering exceptional guest service and enjoys working in a vibrant and fast-paced environment. Staff accommodation ~ Free on-site parking ~ Loyalty bonus ~ Work pattern of 5/7 days (weekly changing rota) Supervising staff members to uphold exemplary service standards is imperative,...
-
Donor Relations Manager
18 hours ago
Edinburgh, United Kingdom CrossReach Full timeAt CrossReach, we offer a range of different services for older people, adults and children; helping them to live a more enjoyable life. To do this, we rely on funding from various sources, and it is paramount that we secure this to be able to keep offering our highly regarded services. As Donor Relations Manager you will be at the heart of our operations,...
-
Client Manager
1 month ago
Edinburgh, United Kingdom GT Global Talent Full timeINDUSTRIAL CLIENT MANAGER (RENEWABLES) (m/f) INDUSTRIAL CLIENT MANAGER (RENEWABLES) (m/f) A leading Independent Power Producer (IPP ) company in the renewable energy industry with rapid international market expansion across Spain, USA, UK, France, Italy, Poland and Germany, this is an incredible opportunity to make a significant impact. At the forefront...
-
Project Developer
1 day ago
Edinburgh, United Kingdom Client 2 Full timeProject Developer - Onshore Wind Development Hybrid Working - Commutable from Central Belt area £90,000 - £100,000 + Share Scheme + Benefits Excellent opportunity for a Director coming from the Onshore Wind sector to join an ambitious start up development company where you can play a key part in future and upcoming projects within the company.This...
-
Client Management Assistant
4 weeks ago
Edinburgh, United Kingdom Cross Resourcing Full timeWe are supporting our client, one of Scotland's most highly regarded Firms, to recruit a Client Management Assistant to join their team. As a Client Management Assistant, you'll be responsible for maintaining the integrity of client and matter data while upholding strict risk controls and procedures. **What you’ll do** - Utilise the client and matter...
-
Consultant Relations Administrator
2 weeks ago
Edinburgh, United Kingdom Rettie & Co Full timeHours: Monday to Friday, 37.Experience in a customer service role (primarily delivered by telephone contact would be desirable) Experience of data entry Expert in the use of MS Office (Teams, SharePoint, Word, PowerPoint, Excel, Outlook) Customer service-related qualification Experience of Reapit database or a comparable database product As a...
-
Supporter Relations Officer
1 month ago
Edinburgh, United Kingdom Marie Curie Full timeAn excellent new Supporter Relations Officer job opportunity at Marie Curie. **Title**:Supporter Relations Officer **Salary**:£22,386 per annum **Hours/Contract**:Full Time, 35 hours per week **Contract Type**:Permanent **Based**:Links Place, Edinburgh (Hybrid working available) **Closing date**:10 th December 2023 **Interview date**:TBC As a...
-
Client Advisor
4 weeks ago
Edinburgh, United Kingdom Switch Advisor Ltd Full time**Client Advisor** Switch Advisor Ltd is looking for a client advisor to join our team. We are proud to have a team of amazing individuals who are passionate about what we do, what we stand for, and how we do it. **Role and Responsibilities**: - Act as the primary point of contact for assigned clients, understanding their goals, challenges, and...
-
Client Managers Assistant
1 month ago
Edinburgh, United Kingdom Meraki Talent Limited Full timeMeraki Talent are currently looking to recruit an experienced Client Service Managers Assistant within a leading global asset management business. This specific role will suit an individual who is eager to progress within the financial services space whilstworking alongside key financial advisors and sales managers. The role sits within the client facing...
-
School Chef
4 weeks ago
Edinburgh, United Kingdom Stafffinders' Client Full timeEmbark on a thrilling and flexible career as a School and Nursery Chef, where you can find tremendous fulfilment and make a positive impact on the lives of numerous individuals daily. Stafffinders is actively seeking dedicated, talented, and enthusiastic School and Nursery Chefs to take up various temporary roles in educational settings across Edinburgh...
-
Client Relationship Manager
4 weeks ago
Edinburgh, United Kingdom Meraki Talent Ltd Full timeJob Description Client Relationship Manager Competitive Salary Permanent Edinburgh Meraki Talent are seeking an experienced Client Relationship Manager for a leading Financial Services firm within the heart of Edinburgh. As part of this role you will be responsible for managing and nurturing relationships with external stakeholders, to ensure...
-
Supporter Relations Manager
3 weeks ago
Edinburgh, United Kingdom Blood Cancer UK Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Supporter Relations Manager (mat cover) Application Deadline: 27 May 2024 Department: Engagement Employment Type: Full Time Location: Edinburgh/Hybrid Compensation: GBP 39,733 / year Description The Supporter Relations Team plays a pivotal role in...
-
Client Services Consultant
1 month ago
Edinburgh, United Kingdom Magnit Full timeClient Services Consultant (CSC) is responsible for the efficient delivery of Magnit’s services to our clients. This position will work closely with vendors (panel suppliers), client hiring managers and cross-functional teams, utilizing the VMS tool to ensure smooth service delivery. What You Will Do • CSC is responsible for the day-to-day delivery...
-
Client and Operations Manager
1 week ago
Edinburgh, United Kingdom Aptia Full timeAptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better.In an underserved market, with huge potential for growth, Aptia will serve 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million...
-
Guest Relations Officer
19 hours ago
Edinburgh, United Kingdom Leonardo Royal Hotel Edinburgh Haymarket Full timeBe Yourself – Be a Bold Team Player – Be Leonardo As a Guest Relations Officer you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be taking care of everything that might be...
-
Corporate Client Manager
4 weeks ago
Edinburgh, United Kingdom EQ Accountants Full timeCorporate Client Manager Edinburgh or Penrith The Role Job Title: Corporate Client Manager Salary: Competitive + benefits Hours of work: Full time (35 hours per week) Location: Scottish Borders, Edinburgh or Penrith Contract type: Permanent Start Date As soon as possible About EQ EQ Accountants is an accounting, taxation, audit,...