Receptionist - General Practice

2 months ago


Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

Job summary

StokeGifford Medical Centre is a dynamic, forward-thinking training / teachingpractice with a strong ethos of learning and development thatpermeates through everything that we are commited to providing the best possible access and care to our patien population and try and make best use of technology to support our have a great ethos of teamwork andprofessionalism and are proud of our working atmosphere.

In regular recent surveys, 95% or patients would recommend the practice to friends and family. Our great reception team providing the foundation for this success built.

Main duties of the job

Theprincipal duties are dealing with requests from Patients, Doctors and Nurses. Making appointments, taking messages, andclerical tasks involving computer input/output, scanning and general filing.

ThePost holder will work within a team of Receptionists, in the running of busyReception areas across two sites. Thepost holder will be required to cover in the event of sickness and holidays ofother team members, occasionally at short notice, working within a flexibleshift pattern between 07:45 18:45 weekdays except

About us

We are based in south Gloucestershire near Parkway Station and operate out of 2 new and purpose built buildings. We look after nearly 20,000 patients with a team of over 70 clinicians and support staff.

We are a friendly, positive and enthusiastic practice with a caring and kind approach to our patients.

Job description

Job responsibilities

Makingand management of appointments using the practices clinical computer system.

Taking histories and adding information to our on-line triage systems.

Dealingwith patients and the general public's enquiries, taking accurate messages andchannelling them to the appropriate person.

Exercisetact and understanding when dealing with patients and the public. Deal with difficult patients/situations in aprofessional manner. To be aware of thein house complaints procedure.

Fulfillingclerical and office procedures with particular reference to reception work andcomputer duties.

Preparing documentsfor clinical sessions such as surgeries and visits. Locating patients records and filing wherenecessary.

Registeringnew patients, updating computer details as and when necessary, printout ofpatient summaries.

Processing therepeat prescriptions using the practices clinical computer system.

Daily scanningof incoming post using the Docman system to workflow to Clinicians or otherstaff and also to attach to patients EPR (Electronic Patient Record).

Tasks andworkflow actioned daily as requested.

Collect all monies on behalf of the Practice in respect of private medicals/overseas visitors etc, record and store in a safe and secure area.

Provide clerical support to other areas of the practice as and when required.

Liaise with colleagues regarding the days workload and hand over clear and concise information to colleagues on change of shift/end of day.

To be a key holder and lock and unlock the surgery, activating or deactivating alarms as appropriate. Ensuring the building is left secure.

Person Specification

Qualifications

Essential

Good general standard of education (GCSE/GCE) standard.

Desirable

Typing/computer qualification.

Experience

Essential

Previous experience of dealing with the general public. Working with IT systems. Working as part of a team.

Desirable

Previous reception experience. Experience of working within health care environment, preferably within a GP Practice. Medical Terminology. Experience of GP computer systems (EMIS PCS).

Attitude, aptitude and characteristics

Essential

Self-motivated. Team Player Good communication/people skills Organised. Ability to work under pressure and prioritise workload. Persistent, meticulous approach to accuracy and detail. Flexibility able to cover in times of sickness and holidays
  • Medical Receptionist

    3 weeks ago


    Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    About the RoleWe are seeking a highly motivated and organized Medical Receptionist to join our team at Stoke Gifford and Conygre Medical Centres. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing a warm and welcoming experience.Key ResponsibilitiesManage patient appointments and maintain...

  • Medical Receptionist

    5 months ago


    Bristol, United Kingdom Greenway Community Practice Full time

    We are looking for a warm and enthusiastic Medical Receptionist to join our friendly team at Greenway Community Practice. Referred to as a ‘Care Navigator’ you will be required to provide the first point of contact for patients and assist them in accessing the appropriate service or healthcare professional. Excellent organisation skills and a passion to...


  • Bristol, United Kingdom Chew Medical Practice Full time

    34.5 hours per week, Monday, Wednesday, Thursday, Friday and 1 in 4 Saturdays mornings Chew Medical Practice is looking for an enthusiastic and customer-focused person to join our friendly and supportive administration team. You will be responsible for maintaining the highest standards of customer service whilst undertaking both reception and administration...

  • Medical Receptionist

    5 months ago


    Bristol, United Kingdom Armada Family Practice Full time

    We are looking to recruit a General Practice Care Navigator to join our friendly experienced team. Whilst it is a very challenging role, you will work within an established team and practice that support each other well. You will be trained to navigate patients to receive the right care at the right time, by the right clinician. You may also be required...

  • Medical Receptionist

    5 months ago


    Bristol, United Kingdom Armada Family Practice Full time

    We are looking to recruit a General Practice Care Navigator to join our friendly experienced team. Whilst it is a very challenging role, you will work within an established team and practice that support each other well. You will be trained to navigate patients to receive the right care at the right time, by the right clinician. You may also be required...

  • Medical Receptionist

    5 months ago


    Bristol, United Kingdom Armada Family Practice Full time

    We are looking to recruit a General Practice Care Navigator to join our friendly experienced team. Whilst it is a very challenging role, you will work within an established team and practice that support each other well. You will be trained to navigate patients to receive the right care at the right time, by the right clinician. You may also be required...

  • Medical Receptionist

    5 months ago


    Bristol, United Kingdom Armada Family Practice Full time

    We are looking to recruit a General Practice Care Navigator to join our friendly experienced team. Whilst it is a very challenging role, you will work within an established team and practice that support each other well. You will be trained to navigate patients to receive the right care at the right time, by the right clinician. You may also be required...

  • Medical Receptionist

    5 months ago


    Bristol, United Kingdom Armada Family Practice Full time

    We are looking to recruit a General Practice Care Navigator to join our friendly experienced team. Whilst it is a very challenging role, you will work within an established team and practice that support each other well. You will be trained to navigate patients to receive the right care at the right time, by the right clinician. You may also be required...


  • Bristol, United Kingdom Paulton Dental Surgery Full time

    About Us: At Paulton Dental Care, we're committed to delivering exceptional dental care to our patients - existing and new. We pride ourselves on providing a supportive, welcoming and engaging environment for our team members as well as our patients, and are currently looking to expand our team. We're seeking a dedicated Dental Receptionist to join us and...

  • Medical Receptionist

    5 months ago


    Bristol, United Kingdom Greenway Community Practice Full time

    We are looking for a warm and enthusiastic Medical Receptionist to join our friendly team at Greenway Community Practice. Referred to as a ‘Care Navigator’ you will be required to provide the first point of contact for patients and assist them in accessing the appropriate service or healthcare professional. Excellent organisation skills and a passion to...


  • Bristol, United Kingdom Harbourside Family Practice Full time

    **Job Purpose**: To welcome patients into the practice, assist and direct them to the most appropriate service or healthcare professional in a courteous, friendly and timely manner. To fulfil a variety of administrative tasks such as scanning/registrations and to maintain strict confidentiality. Provide general assistance to the Practice team and project a...


  • Bristol, United Kingdom Promenade Dental Practice Full time

    We are looking for a part time receptionist to join our team at Promenade Dental Practice. The practice is based on Gloucester road with good transport links for both trains and buses. There is also off street parking and we are in a non permit parking area. We are looking for an applicant who can three days a week, days are to be confirmed. The practice...


  • Bristol, United Kingdom The Downs Veterinary Practice Full time

    The Downs Veterinary Practice is looking for a Receptionist/Administrator to join the team in a 1st opinion and referral small animal practice in a highly desirable part of Bristol.The ideal candidate will have excellent communication and computer skills and be able to demonstrate professionalism and integrity with a compassionate and caring approach. The...


  • Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    Making and management of appointments using the practices clinical computer system. Taking histories and adding information to our on-line triage systems. Dealing with patients and the general public's enquiries, taking accurate messages and channelling them to the appropriate person. Exercise tact and understanding when dealing with patients and the...

  • Dental Receptionist

    5 months ago


    Bristol, United Kingdom Nordea Dental Clinique Full time

    Nordea Dental Clinique is a general dental practice based on Whiteladies Road in Bristol. We are looking for a full time receptionist to join the team Monday-Friday. We are a busy NHS & private practice and looking for someone who is friendly, approachable and organised to join our front of house team. Full training will be provided. **Salary**:...

  • Medical Receptionist

    2 weeks ago


    Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    About the RoleWe are seeking a highly motivated and organized Medical Receptionist to join our team at Stoke Gifford and Conygre Medical Centres. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinicians and staff.Key ResponsibilitiesManage patient appointments,...

  • Receptionist

    5 months ago


    Bristol, United Kingdom Hudson Healthcare Full time

    Vacancy for a reliable and warm receptionist to join our team at Harbour Residential ( Haven Lodge ). Harbour is a modern, purpose-built care home, recently redecorated throughout, offering leading nursing & dementia care and short-term respite care. The Receptionist is the first point of contact within the home, ensuring that professional, high quality...

  • Medical Receptionist

    5 months ago


    Bristol, United Kingdom MyDentist Full time

    My dentist Bishopsworth is a dental practice offering a wide range of both NHS and private dentistry. We currently require a full time receptionist to join our friendly team. You will be responsible for booking appointments, taking payments from patients, general administration duties and dealing with patient enquiries. The ability to provide excellent...


  • Bristol, United Kingdom CVS UK Ltd Full time

    **Are you passionate about making pets a priority? Here at CVS, so are we!** We are seeking an enthusiastic individual with a passion for animals to join us as a **Veterinary Receptionist at the **Animal Health Centre.** **Location: Bristol** **Contract: Permanent** **Hours: 32.75 hours per week** **About Animal Health Centre** Take a look at the...


  • Bristol, United Kingdom Vets4Pets - Filton, Bristol Full time

    We are looking for an enthusiastic receptionist to join our customer care team in our busy practice. We are a 6 vet small animal practice with 7 nurses, 3 VCAs, 5 receptionists and a finance, client service and insurance team. This role requires no OOH and 2:4 Saturdays. **Salary**: £20,000.00-£22,000.00 per year **Benefits**: - Employee discount -...