Transitions Manager
1 month ago
Are you ready to make a significant impact on a dynamic and growing company? We are seeking a talented Transition Manager (SBS Operations) who supports the efforts to drive strategic improvements in the Global Sherwin Business Service organization across the globe, with a focus on EMEAI and collaborating with the Kuala Lumpur finance hub.
This will involve the review and due diligence of potential projects, working with delivery teams to develop project plans, complete required documentation (PIDs) and knowledge transfer plans to transition work, adhering to SBS governance and methodologies.
The role will support post go live stabilization and post go live reviews to ensure SBS have delivered added value and the expected efficiencies of the change. The role will partner with the SBS change management and Reporting to ensure each project has clearly defined service levels and key performance indicators, to help drive ongoing improvements.
The role will be expected to support the change drive through influence, relationships, communications, and execution. It will support SBS leadership to create a culture of continuous improvement, making it easier for people to work efficiently on a global scale.
CORE RESPONSIBILITIES AND TASKS
Collaborate with the SBS Transition and Delivery teams globally, to support the delivery of large scale change programmes, minimizing waste and maximizing efficiencies, through robust change governance and best practice. Collaborate with Finance and other functions impacted by business change to ensure local mandatory or essential requirements will be met by the change and stabilization can be achieved quickly, typically within 3 months. Ensure robust governance and working practices to manage change are documented and SBS governance and methodologies are complied with. . PID’s, Service Definition Documents, SOPs, Responsibility matrices. Develop Knowledge Transfer plans, to deliver change, set expectations and manage risks, assumptions, issues and dependencies (RAIDs) Build post go live support plans and support Delivery leaders to ensure early stabilization Working with 3rd parties, other functional areas and the SBS delivery teams to build solutions that are change and risk impact assessed and resourced to ensure delivery of benefits. Work with SBS Change teams to build communication and RACI plans to support all change to keep those impacted aware and to win hearts and minds. Foster an environment of continuous improvement by setting the right examples and “being the change” Encourage use of best practice. Develop repeatable practices and materials that can be used to manage any change programmes.POSITION REQUIREMENTS
FORMAL EDUCATION:
Educated to degree standard Finance or business-related degreeKNOWLEDGE & EXPERIENCE:
Experience of transition and change management in a global Finance environment. Experience of implementing process change across large scale ERP systems. Has worked with complex processes and cross functional teams implementing change. Understands Finance operations in a shared/business service environment. Strong written and verbal communications skills. Demonstrated ability to manage change and re-engineer processes. Organized, self-motivated, detail oriented, and able to shift priorities. Capability to synthesize and analyze information quickly and make informed decisions. Strong planning and project management skills Foster a continuous improvement environment Aware of process improvement techniques Experience working for a global and diverse companyTECHNICAL/SKILL REQUIREMENTS
Must have the ability to work in a fast-paced environment and perform consistently, multi-tasking as necessary, and demonstrating good communication and organizational skills. Ability to interact with all levels of management using strong written and verbal communications. Must be able to make logical conclusions based on financial data. UiPath User experience and knowledge to improve processes Oracle OnBase Coupa Microsoft Office tools Database experience Reporting tools such as Tableau, Business Objects, Discoverer, OBIEE***Please be aware that you can apply for any internal job offer after minimum one year in current role having previously informed your manager.
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