Recreational Assistant

2 weeks ago

London, United Kingdom United Learning Full time
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Recreational Assistant

Recreational Assistant

Bacons College22/07/2024

Bacon's College is a Church of England School with a commitment to high achievement within a community of care, underpinned by Christian values.Our ambition at Bacon's is to raise the achievement and improve the future prospects of our students, regardless of their background, and to serve our community, by providing access to a wide range of activities, extensive opportunities, and first-class teaching. We are relentless in the pursuit of academic excellence, and we believe that through curriculum mastery and hard work, every student is capable of achieving well. Bacon's is a thriving community that is welcoming of students and staff of all faiths, and those of none. The College has a strong ethos that is shared by all, and we deliberately and explicitly link the gospel of Christ with the daily life of the school through daily collective worship led by our college Chaplain. Bacons College is part of United Learning, a large, and growing, group of schools aiming to offer a life-changing education to children and young people across England. United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.

Job details

Job details

Contractual hours0BasisZero HoursRegionLondonJob category/typeSupport StaffDate posted25/01/2024Job referenceREQ000467Attachments

Job description

Job description

Job Title: Recreational Assistant

Salary: £14.22 ph

Directly

Reporting to: Trading Operations Manager

Responsible for: None

The Role:

Bacon’s Community Sports Centre is the home of grassroots sports in South London, as a Recreational Assistant you play a central part in delivering a fantastic experience for both our loyal, regular customers, and those who are visiting us for the first time.

You don’t have to necessarily be sporty for this role, but an interest in sport is definitely an advantage, but more importantly you need to enjoy working with people and seeking a role that is both varied and active. The purpose of this role is to look after our customers from start to finish, and everything in between, including welcoming visitors, managing bookings or supporting with administrative and office tasks, to getting the sports centre ready for visitors, setting up for events, and setting down/closing up afterwards.

Basic IT skills and good communication skills are a must along with a commitment to safe working practices.

About You:

You enjoy a role in which no two days are the same, in which you’ll be working with lots of different people and one in which you definitely won’t sit still for long

You’ll need to take pride in what you do and enjoy paying attention to detail as your role has a direct impact on the experience of our customers. You’ll need to have a friendly and willing disposition and be confident in dealing with customers and enjoy multi-tasking.

Key responsibilities:

To acknowledge and be sociable with members, visitors and all stakeholders that engage with the sports centre To set up and down sports equipment, special events or functions and services which have been booked ensuring the sport’s centre and colleges high standards are maintained Ensure all equipment is set up on time and in the correct area(s) hired Ensure all equipment used is set up in a safe manner, and where necessary correct lifting techniques and securing is used Ensure that all equipment used is dismantled correctly and safely, and stored within the correct storage area Always ensure that storage area is kept locked tidy when not in use You are expected to operate in all key areas; including but not limited, to the Sports Centre reception, operating and control of bookings using the centre’s computer booking system. Ensure that all customers using the centre are charged appropriately and in line with the pricing schedule To maintain a clean environment throughout the centre; ensuring that all litter and cleaning is completed in all areas, both internal (e.g., changing rooms and reception) and the external sports facilities such as the 3G Astro turf grass areas To complete end of shift cleaning duties including emptying bins, removing litter and ensuring the areas used are ready for the next shift/hire and College use To complete hourly centre patrols to ensure standards are maintained Report any health and safety concerns immediately to the appropriate member of staff e.g., Trading Operations Manager To ensure that you always operate to the centre’s Normal Operating Procedures (NOP) and Emergency action Plan (EAP)

General

An interest in sport would be an advantage To provide high levels of customer service Be positive in response to customer requests Can recognise customer’s needs and act on then with fast, considerate care Deal with complaints and incidents in a fast professional manner maintaining accurate records Always focus on being a professional in your role Contribute to the overall ethos/aims of the cluster and United Learning as a whole Participate in training, other learning activities and performance development as required Attend and participate in relevant meetings as required Recommend improvements to internal controls and systems in general Any other work as agreed with the Trading Operations Manager and/or Cluster Facilities Manager The post holder is required to be aware of and comply with policies and procedures relating to child protection, equal opportunities, health and safety, security, confidentiality and data protection, reporting all concerns to the appropriate person The post holder has a responsibility to safeguard and promote the welfare of children and vulnerable adults during the course of their work. This post requires the post holder to undertake an Enhanced DBS check.

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