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Restaurant Host
4 months ago
Would you like to be part of an exceptional catering team? Are you able to deliver exceptional Customer Service? Are you friendly and outgoing? Are you a good communicator? Do you enjoy working in a fast-paced environment? Are you looking for a flexible role?
Join us at the RSC's renowned Rooftop Restaurant as a Host, where you'll set the stage for our guests' memorable experiences. As the face of our establishment, you will extend a warm welcome to every visitor, ensuring they feel valued from the moment they arrive. Your knack for hospitality will shine as you assist with bookings, manage reservations, and collaborate closely with our catering team and other departments to deliver seamless service. If you have a background in hosting and a passion for creating exceptional dining experiences, we would love to have you on board
This position is a permanent role working 16 hours per week.
What will I receive:
- Full training and personal development
- Share of the TRONC
- Complimentary theatre tickets
- No split shifts
- Consecutive days off as standard
- No evening dinner service unless exclusive, private dining is required
- Reduced working hours on Sundays
What will I be doing?
- Meeting and greeting all guests whether in person, on the phone or email in a professional and friendly manner and be approachable when meeting RSC guests.
- Working collaboratively with the Rooftop team and deliver first class service within the Restaurant.
- Assisting with bookings and enquiries for events and reservations liaising closely with the Senior Catering Co-ordinator
- Liaising with the Catering Managers, Assistant Managers, and Supervisors to ensure consistency of service standards
- Fully promoting the Rooftop Restaurant
What do I need?
- To be customer focussed
- Have excellent customer service skills
- Work well in a fast paced and dynamic environment
- Able to maintain consistently high standards
- Computer literate
- Ability to build relationships both inside and outside of the company
- Good time management skills
- Experienced in managing events
- Flexible and willing to adapt
This is a variable, permanent position based in Stratford-upon-Avon. You will be working 16 hours per week. Evening and weekend working is required.
See where you will be working with our 360-degree tour.
Access and Inclusion
We are committed to cultivating a diverse and inclusive workplace culture, and welcome and encourage applications from candidates of all backgrounds, identities and lived experiences.
Application Process
All applications should be made online using the RSC website.
The role closes on at midnight on 16 June.
About the RSC
The RSC strives for excellence, and values integrity, inclusion, ambition, and innovation. We act with respect, show leadership, and build resilient ways of working in all our activities.
We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy, and safe. We place great importance upon developing a diverse, highly motivated, and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.
The Royal Shakespeare Company (no. 212481) is a registered charity.
