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Support Worker

4 months ago

Lowestoft, United Kingdom Wellbeing Care Full time

Who We Are

At Wellbeing Support Services, we provide assisted living services that are all about treating each and every tenant as an individual. We have apartments on our beautiful grounds for independent living. With a team of highly qualified, trained and dedicated staff, we aim to offer professional and dignified care to our residents tailored to their individual needs.

It’s our professional staff who are central to everything we do. Passionate, skilled and approachable; they’re respected not only by our residents but also by families and medical professionals.

Our Aim

To encourage maximum independence and choice within the home and ensure that each individual'sneeds are understood and met to the fullest, allowing them their individuality, privacy and dignity in their own space



We have 2 vacancies for Support Workers at Wellbeing Care Support Services. Apply NowMUST be flexible and able to commit to a minimum of 2 sleep-in shifts per week.Job Overview
  • To provide care following the best practices and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Carer/Care Coordinator
  • To support and enable Service Users to maintain skills and personal interests whilst delivering care unique to the Service Users
  • To maintain skills at a current level and to undertake such training and development as required, from time to time, to maintain and progress knowledge



Responsibilities and Duties of the Job

Role Specific Duties

  • Ensure Service Users are at the heart of care delivery and that their wishes and preferences enhance their wellbeing
  • To support Service Users with all aspects of their day-to-day living, enabling them to enjoy the best possible quality of life
  • Most of the employees’ work will be alone with the Service User in their home
  • Compassion, good communication skills and a calm and caring manner are essential for this important role
  • Ensure that Care Plans and other information about how to support Service Users are followed
  • Be responsible for informing the Senior Carer/Nurse of any changes in the needs of Service Users
  • Be responsible for promoting and safeguarding the welfare of those individuals they support

Working with others

  • Develop effective working relationships with other employees
  • Work in cooperation with members of the multidisciplinary teams to maximise opportunities for people
  • If desired by the Service User, maintain and develop relationships with family members and people important to them

Leading by Example

  • Seek opportunities for personal and professional growth
  • Be a role model for other Support Workers and be a good representative of the service
  • Always be professional, polite and respectful

Personal Responsibilities

  • Commit to achieving the relevant qualifications needed for the role
  • Attend required training as directed by management
  • Understand and follow all policies and procedures relevant to the role
  • Be open to learning opportunities


Essential Requirements

Qualifications

  • Good English Written and Verbal
  • RQF in Social Care

Essential Skills

Written Skills

  • Maintain all Care Plans and records under Wellbeing Care Ltd policy

Leadership Skills

  • Ability to induct new employees to the job role
  • Support Service Users as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom, as dictated in their Care Plan
  • Communicate any changes or concerns to the Service Users’ family

Communications Skills

  • Support Workers must build personal connections by building a rapport with people
  • Support Workers must be able to communicate respectfully with Service Users
  • Support Workers must be able to inform their colleagues and management about the needs of Service Users

Problem-Solving Skills

  • Support Workers need to be able to adapt and address situations quickly
  • Plan, develop, implement and assess approaches to promote health and well-being, whilst also recognising and reporting situations when there is a need for protection

Requirements for Previous Experience

  • Previous experience working in domiciliary care
  • Previous experience working in a similar role
  • Experience working with Service Users, and those that have additional support needs


We look forward to hearing from you

*Start dates are subject to change.