Receptionist

2 months ago


London, United Kingdom PHGH Doctors Full time

Job summary

We are looking for one part time receptionist to join our experianced team. you will be working in a busy enviroment helping patients with their queries, booking appointments given out results and any other duties as required. We are looking for someone to join our team who is a quick learner, is calm and good on the telephone.

If you feel this is you please apply with your CV and tell us why you should join our team. The hours are - Monday to Friday and you will be expected to cover annual leave for your colleague's.

We are looking for a person who will stay with the practice, please do not apply if you are looking to work alongside your University course or looking for a holiday job.

Main duties of the job

As a receptionist you are the first point of contact for patients. you will be booking appointments and dealing with queries both in person and on the telephone. Chasing hospital appointments and given out blood results.

Previous experiance of GP reception work and EMIS computer system preferable.

About us

We are a 2 partner busy practice in the leafy Hampstead Garden Suburb with a list size of 13,000 patients

We have several salaried and regualar locums. We also have 2 practice nurses and 3 pharmacist.

We also have a detached team of physiotherapist and a socal prescriber.

Job description

Job responsibilities

Ensuring Confidentiality

To have a through knowledge of all practice procedures

Process appointments requests for today/future for patients using the Emis computer system

Receiving and directing patients

Identify urgent matters and refer to the clinical team/duty doctor as appropriate

Taking messages

Be able to cover all reception reception tasks as necessary

Work effectively with colleauges as part of a team

A willingness to learn and progress with a "can do" attitude

Person Specification

Qualifications

Essential

Reception/Administration experiance Working within a busy environment Applyling accurate data entry Proven customer skills Answering telephone enquiries and making outbound calls working as part of a team Flexible covering annual leave
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