Product Recovery

Rate of pay:

£12.32

Shift Pattern:

Week 1: Thursday - Saturday 06:00-18:00

Week 2: Wednesday - Saturday 06:00-18:00

About the role:

Do you want to be responsible for ensuring our customers receive pristine products? Join our quality team as a Product Recovery QC Inspector.

Here’s just a little insight in to the role:

Situated in the receiving warehouse you will represent the interests of the processes within the warehouse and the product care of items 

You will:

Quality check stock thoroughly and ensure if it is fit for purpose and have been recorded correctly, if not you will be required to report errors Process damaged, used and faulty products with the focus on recovery aspect Ensure fraudulent items have been logged on the system and raising this to the fraud team so they can investigate further  Ensure that due care and attention is given to the detailed task of inspection and repacking of product  Responsible for communicating any poor product care handling, packaging and unsolved problems to the site  Conduct audits identifying areas where improvements can be made processes/product care  Maintain the departmental paperwork on a day to day basis, in respect of accuracy of information, reporting and filing

About you: 

Be able to make objective decisions based on the information/facts given Have a high level of attention to detail in all functions of the role Able to work as part of a team or own initiative  Communicate at all levels gaining respect and credibility  Excellent understanding of Google Suite Flexible towards working hours and willing to work additional hours  Punctual and reliable 

What is Product Recovery?

This element of the role means that you will:

Ensure that due care and attention is given to the detailed task of inspection whilst also servicing the needs of a production based warehouse  Responsible for recovering stock to fulfil customer orders by the use of specialist equipment and cleaning fluids  Responsible for ensuring goods are fit for sale  Understanding of commerciality, customer needs and expectations

What is a Quality Control Inspector? 

This element of the role means that you will:

Represent the interest of the Product team based at Head Office, taking responsibility for deciding that goods delivered are acceptable and within tolerance for stock in all aspects of quality, appearance, packaging, labelling and that it compares to the approved samples and documentation You will communicate any unsolved problems to the PQC Manager for them to advise on action to be taken Have knowledge of all Next product groups and have the ability to communicate with authority on these to, and on behalf of all product departments and other internal departments

In return you will receive:

A 25% discount on all Next items in store and online. Get up to 15% discount on our branded items Up to 75% off branded and Next items in our on-site staff shops, including South Elmsall, Doncaster & Bradford. Free parking on-site. Restaurants with great food at amazing prices Free uniform and all safety equipment provided. Sharesave scheme open to all employees. Regular incentives, initiatives and prizes from our Great Place to Work committee. Digicare+ gives you free access to medical support services including Digital GP appointments

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