Staff Bank Fulfilment Administrator
3 weeks ago
Job summary
***10 Month FTC, Band 3, hours per week, remote/agile working***
An opportunity has arisen to join our enthusiastic Staff Bank team.
You will be joining a team that serves the Trust by supporting our clinical services to fill gaps in their permanent rotas. The Staff Bank Team is responsible for inducting new workers to the Staff Bank and then deploying them across all service areas and Trust locations. The position is offered on a full time/flexible/compressed hours basis.
You will have experience of delivering excellent customer service and be able to work in a busy office environment, meeting service fulfilment deadlines in an accurate and pro-active manner. An understanding of temporary staffing and/or previous experience of using rostering systems would be beneficial. As a member of this team you will be supported by the Staff Bank Team Leader and based within the Resourcing Team.
You will be expected to have excellent communication skills as you will be required to converse with both new and existing Bank Workers by telephone, email and in person. A lot of our work is completed using internal and external computer systems, so a good level of IT skills is beneficial however, system specific training will be provided.
Closing Date 22nd September 2024
Interview Date 30th September 2024
Main duties of the job
Including but not limited to:
Supporting the Staff Bank Team Leader to resource bank workers and where possible fulfil booking requirements for temporary workers across the Trust Supporting managers on the usage of the Rostering systems and bank module to ensure that effective demand management is identified, within Trust policies, safer staffing requirements and employment legislation frameworks Supporting the Staff Bank Team Leader and Resourcing Manager to proactively market and promote the services of the Staff Bank through regular communication and engagement, internally and externally Providing comprehensive planning, co-ordination and administrative support within the service Providing basic advice to managers on the Bank service Creating and maintaining working relationships with managers, bank workers and Managed Service Providers Participating in regular marketing events to develop capacity within the Bank Ensure timesheets, mileage claims and all relevant documentation is completed and accurately processed on a timely basis Liaising with relevant departments to resolve pay and payment queries Support in production of financial reports and management information as required Support user access requests, queries and ad-hoc training Undertake any activities commensurate with the role and function.
About us
Everything we do is underpinned by our core values: -
We Care - We act with respect and empathy, and always value difference We Listen - We understand people's views and respond to their individual needs We Deliver - We develop and provide excellent services and support our partnersWe will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :Increase mileage rates for > 3500A wide range of health and wellbeing support packagesA range of internal and external development and learning opportunitiesPlus many are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.
The Trust reserves the right to close this position early if a significant number of applications are received.
Job description
Job responsibilities
Please read the attached Job description and person specification for more details about this role.
Right to Work in the UK
Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.
Person Specification
Qualifications
Essential
GCSE or equivalent Maths and English QCF level 3 or equivalent experience within a similar working environment
Experience
Essential
Recent general office practice and procedures, clerical and administrative duties. Customer Service Experience Evidence of working proactively in a fast paced environment Experience of working with temporary staffing booking systems Understanding of rostering systems
Desirable
Experience of working for the NHS Previous experience of Bank Staff, Health Roster and ESR-
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