People Operations Officer

4 weeks ago

Bicester, United Kingdom Absolute Taste Full time

THE PERSON



 



At Absolute Taste, ‘People Operations’
encompasses all the typical people related functions and more; Employee
Relations, Recruitment, Training & Development, Data Analytics and
Rostering. In our dynamic department, we do not only focus on the traditional
office administrative activities, but also work alongside the Operations teams
during the events; standing shoulder to shoulder with the team and immersing
ourselves in the operation. Therefore our team must have willingness to work
flexibly, including outside of typical office hours, and be comfortable working
onsite at major events across the UK and abroad – this is not a Monday – Friday
operation.






This collaborative approach ensures a seamless
integration of people policy and process across all facets of our business,
allowing us to deliver exceptional service and experiences to our workforce. We
are seeking an individual with experience in People Operations, but also a
particular passion for hospitality, events and sports entertainment. Our ideal
candidate is also someone who is…



 



  • Organised, with the ability to balance their
    priorities across multiple projects and events.
  • An strong communicator, confident working with a
    diverse workforce
  • Personable and engaging, with the ability to speak
    coherently and articulate their thoughts and opinions to instill confidence and
    reassurance with every interaction.
  • Analytical and comfortable reviewing and processing
    large volumes of data.
  • Solution orientated, who can think creatively, and
    problem solve with confidence.
  • Committed to personal development.
  • Proactive in their approach to event planning
  • Keen
    to roll up their sleeves and get stuck to support the success of any event


THE ROLE



  • Staffing & Scheduling: Work closely with
    project leads to create staff rosters based on event needs, client
    requirements, and employee availability. Support Operations Teams in building,
    publishing and offering rosters to the causal workforce through our workforce
    management system (Human Force).
  • Accreditation: Collaborate with the safety and security team for each event, to
    manage the accreditation process efficiently. This includes verifying documents,
    uploading information to the relevant system and addressing discrepancies
    promptly.
  • Compliance
    Monitoring:     Ensuring that
    all workers adhere to safety regulations, venue policies and event protocols throughout.
  • Event Operations: Support the People
    Operations leads with onsite staffing activities; such as accreditation, staff check
    in, employee welfare, uniform distribution and general operational support.
  • Travel &
    Accommodation:      Ensure accommodation and
    travel plans are in place for each event and are inline with budget. Liaise
    with the chosen providers and company accounts team to ensure that invoices are
    paid.
  • Recruitment:  Process candidates through the application
    and onboarding journey through our ATS (Harri).
  • Screening & Selection: Conduct in-depth
    interviews and assessments to identify qualified candidates with the skills,
    experience, and personality to excel in our fast-paced environment.
  • Onboarding & Training: Oversee the onboarding
    process for new hires, ensuring a smooth transition from application through to
    first shift. Collaborate with departments to identy training and development
    needs for team members. Support with the management of our e-learning platform
    (MAPAL 1 / Flow Hospitality).
  • Payroll & Compliance:  Oversee payroll
    processing for casual staff post event. Ensure invoices for all freelancers are
    received, verified and processed in line with company policies and procedures.
  • Data & Analytics: Conduct regular audits of
    our employee data and produce ‘Ad Hoc’ MI Reports when requested.

QUALIFICATIONS & EXPERIENCE



  • CIPD Level 3 or equivalent qualification is desired
    but not essential.
  • Experience working within HR or People Operations,
    preferably with an understanding of the hospitality industry and able to work
    within a similar fast paced environment.
  • Awareness of recruitment activities and best practices
  • Computer literate with particular proficiency with
    Microsoft Office




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