HR Advisor

2 weeks ago


London, United Kingdom MS Amlin Full time

We are seeking an experienced HR Advisor to join our dedicated HR team.

About The Job

While there is rarely a typical day, here’s a snapshot of some of the key parts of the job:

To provide a consistent HR service that gives a positive experience for our employees and managers, partnering with the business to understand specific needs.

Provide a Tier 2 HR advisory service to employees and managers, specifically focused on middle manager support, coaching and advice, employee relations, performance management and absence issues

Support managers to build knowledge and be proactive in the management of their team

Support the HR team in sharing knowledge and upskilling for the greater good of the team

Work effectively with in-country colleagues as needed to ensure the correct advice is provided

Case management of employee relations matters to include, disciplinary, grievance, consultation and Speak-up, ensuring these are managed through to successful conclusion

Within the HR team, manage the mobility process in conjunction with the specialist teams and business partners

Work closely with Business Partners, and specialist teams, providing general updates and escalating complex matters, such as ER when appropriate

Work closely with Tier 1 to ensure payroll actions are completed

Continuously look for opportunities to improve the HR processes and support provided to the business.

Understand and work within the colleague experience service level agreements (SLA) and key performance indicators (KPI’s) ensuring alignment with business standards /requirements

Provide support to cyclical programmes to include the annual performance review cycle, salary review, bonus, promotions, calibration, recognition and incentives.

To continuously review the processes and policies, ensuring alignment with employment law and making any recommendations for improvements

You’re going to enjoy this job if you also:

Are organised and enjoying working with the business

Enjoy collaborating with the HR Specialist teams (Reward, Talent Acquisition, Talent & Development, Payroll) and HR teams across geographic areas

Providing input and opinions into the development of, and consistent application, of HR policies and procedures

A keen attention to detail and accuracy

Drive, resilience, self-management and effective in delivering results in a demanding environment

Good communication and interpersonal skills

Professional integrity, flexible and enjoys being part of a team

What you’ll need:

For this particular role there are some important qualifications and experience we need you to have. These include:

Minimum of 2 years’ experience working within HR

Experience dealing with complex Employee Relations cases

What y ou can expect from us:

A competitive salary and benefits package is a given, but you can also expect:

A great team and supportive colleagues

Hybrid Working environment

Flexible Working

A strong focus on diversity, inclusion and equal opportunities

A programme of wellbeing and mental health support

Employer-supported volunteering (ESV)

Continuous learning and study support

Structured career development

An open mind (especially to new ideas and ways of doing things)

About MS Amlin

MS Amlin is part of a global top-10 insurance group MS&AD, with three main legal entities operating in the Lloyd’s (MS Amlin Underwriting Limited), UK & Continental European (MS Amlin Insurance SE) and Swiss and Bermudian (MS Reinsurance) markets. We have an enviable reputation for our customer knowledge, claims service and the specialist insurance and reinsurance expertise we apply. We provide the type of security leading organisations need to break new ground, innovate and offer life-changing services and amenities to some of the world’s most challenging regions. Through our parent company, our record extends back over 300 years and today we have more than approximately 1800 people in 15 locations worldwide.

We are experts in underwriting, with both technical capability and deep knowledge of the areas we insure. Our claims service aims for equality, with efficient, fair and timely claims management. We’re going through an exciting period of modernisation and transformation for which we need entrepreneurial thinkers to help execute our strategic vision for growth. We’re on a dynamic path and we need your to help shape it.

MS Amlin is committed to taking a flexible approach to working to allow our employees more control over when and where they work, while still continuing to meet our client demands. This flexible approach continues into our benefit scheme, with a competitive package and attractive lifestyle fund. 

About MS Amlin Underwriting Limited

The MS Amlin group of companies delivered approximately £2.8bn of premium in 2021, around half of which was placed via the Lloyd’s platform through Syndicate 2001, one of the largest Lloyd’s syndicates.

Operating through its Lloyd’s Syndicate, MS Amlin writes a diverse (re)insurance portfolio, supporting clients with complex (re)insurance needs from its offices in the heart of London’s insurance district and from its local hubs in the US, Asia and the Middle East. 

Our portfolio is split into three Divisions: Property & Allied Lines, Specialty and Reinsurance. Specialty comprises 4 departments (Casualty, Marine, Natural Resources and Crisis Management) and Reinsurance covers a mix of property NA, Property International, Casualty, Marine and Aviation and Specialty Lines. Each Division is approximately the same size, in terms of the planned premium income. 

We are wholly owned by Mitsui Sumitomo Insurance Group and regulated by the Prudential Regulation Authority, the Financial Conduct Authority and Lloyd’s.

Conduct Rules

With the implementation of the SM&CR (Senior Managers & Certification Regime), the Financial Services and Markets Act gave the FCA new powers to write conduct rules and apply them to all employees within a firm. The Conduct Rules set basic standards of good personal conduct. They stipulate that you must:

Act with integrity

Act with due care, skill and diligence

Be open and co-operative with the FCA, PRA and other regulators

Pay due regard to the interests of customers and treat them fairly

Observe proper standards of market conduct


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