IT Support Engineer

4 weeks ago

Brighton, United Kingdom BrightLocal Ltd Full time

This is an exciting opportunity for an IT Support Engineer to develop their career within a highly successful, growing tech company, working from our Brighton office.

Ideal candidate will be self motivated and work on assigned tasks as well as actively engage with the rest of the company to help where needed and possible. In Brightlocal people and culture are a priority , someone who enjoys working with people as much as with technology will thrive.

Responsibilities

  • Provide technical support to employees, addressing hardware, software, and network issues

  • Troubleshoot and resolve IT issues in a timely and effective manner, ensuring minimal disruption to business operations

  • Maintain and update IT inventory, including hardware, software, and licenses

  • Collaborate with other IT team members and external vendors to manage system installations, upgrades, and maintenance

  • Source and provision laptops and other hardware for employees as required

  • Manage software onboarding/offboarding processes and provide software installation and support

  • Ensure team adherence to IT policies, including anti-virus, firewall, OS updates, and password protection

  • Oversee office IT and network management, including printers, conferencing hardware, and room booking software

  • Provide laptop support and perform minor hardware repairs

  • Manage VPN access and accounts, ensuring compliance with company policies

  • Extend IT policies and support to international offices

  • Maintain accurate documentation of IT systems, procedures, and troubleshooting steps.

  • Due to the nature of responsibilities the person would be required to work from Brighton office, though occasional remote work is an option.



Job requirements

  • Strong knowledge of Windows and Mac operating systems

  • Administration of Google Workspace

  • Remote device management

  • Asset Management

  • Excellent problem-solving and troubleshooting skills

  • Strong communication and interpersonal skills

  • Ability to multitask and manage time effectively

  • Willingness to learn and adapt to new technologies and tools.

Good to have

  • Familiarity with VPN management and IT security best practices

  • Experience supporting Linux users and a basic understanding of Linux based operating systems

  • Network troubleshooting


What you can expect from us

  • Competitive salary with annual bonus

  • Great office environment - snacks, drinks and occasional breakfast

  • Flexible working hours, 4 days a week in office required

  • Opportunity for career development and growth

  • Join a high performing, agile and family minded team

  • Company provided equipment, laptop, headset, screen, chair


About BrightLocal

  • Founded in 2009, BrightLocal has grown into a powerhouse name in the world of Local SEO and digital marketing. We provide invaluable insights and custom fit services to both big and small brands alike. Enabling businesses to understand, develop, and utilise their Local strategies to help them grow.

  • We live and breathe everything Google and search engine. We have a very welcoming and talented team we are really proud of, we are protective of our company values and want our teams to love coming to work

  • In office entertainment includes things like: table tennis, foosball, consoles, food & drink

  • We’re a dog friendly business so you may see some of our furry friends trying to distract you during the working day

  • Headquartered in central Brighton, we have a plethora of tempting lunch choices and convenient transport connections right on our doorstep

  • Technical Support Engineer

    4 weeks ago

    Brighton, United Kingdom ARC IT Recruitment Full time

    Technical Support Engineer Full-time Onsite Brighton Technical Support Engineer Full-time Onsite Brighton A manufacturer of information systems seeks a Technical Support Engineer. Requirements Experience with carrying out repairs on electrical, and electronic devices. Such as soldering, cable repairs, Molex crimping, etc Able to work as a team or...

  • Technical Support Engineer

    4 weeks ago

    Brighton, United Kingdom ARC IT Recruitment Ltd Full time

    Technical Support Engineer Full-time Onsite Brighton A manufacturer of information systems seeks a Technical Support Engineer. Requirements Experience with carrying out repairs on electrical, and electronic devices. Such as soldering, cable repairs, Molex crimping, etc Able to work as a team or alone with a pro-active and flexible approach to problem...

  • Technical Support Specialist

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Smart Recruit IT Full time

    Job OverviewA leading technology company in Brighton, East Sussex, is seeking a skilled Technical Support Engineer / Assistant to join their service desk team. The successful candidate will work with a forward-thinking company that provides cutting-edge solutions to thousands of customers worldwide.

  • Technical Support Engineer

    4 weeks ago

    Brighton, East Sussex, United Kingdom ARC IT Recruitment Ltd Full time

    Technical Support Engineer Full-time Onsite Brighton A manufacturer of information systems seeks a Technical Support Engineer. Requirements Experience with carrying out repairs on electrical, and electronic devices. Such as soldering, cable repairs, Molex crimping, etc Able to work as a team or alone with a pro-active and flexible...

  • Software QA Engineer

    6 days ago

    Brighton, United Kingdom Spectrum IT Recruitment Full time

    Excellent opportunity for an experienced Software QA Engineer to join brilliant client's team based in Brighton. As a QA Engineer for our client, you will be responsible for introducing and maintaining new technologies whilst utilising the latest industry software and practices. You'll become a vital part of an already successful software team who...

  • Production Support Engineer

    1 month ago

    Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking a skilled Production Support Engineer to ensure the smooth operation of our manufacturing equipment. The ideal candidate will have a strong background in mechanical or electrical engineering and experience in maintenance engineering, preferably in a manufacturing environment.Key Responsibilities:Perform routine and preventive...

  • Production Support Engineer

    2 months ago

    Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking a Production Support Engineer to join our team. The ideal candidate will have a strong background in mechanical or electrical engineering and experience in maintenance engineering. The Production Support Engineer will be responsible for performing routine and preventive maintenance, troubleshooting equipment failures, and...

  • Technical Support Engineer

    1 month ago

    Brighton, United Kingdom CV-Library Full time

    Technical Support Engineer Brighton, East Sussex £28,000 - £32,000 (DOE) + Company Benefits Permanent An esteemed and fast-growing technology company is currently seeking a Technical Support Engineer / Technical Support Assistant to join their busy service desk team. The successful candidate will be joining a forward-thinking, agile company...

  • Junior Application Support

    3 weeks ago

    Brighton, United Kingdom IT Recruitment Solutions Full time

    Job Description Junior Application Support required by our client who are a global events management company, with well-established and leading trade shows and conferences across the world, with 30,000 + participants per year! The Junior Application Support role will see you play a pivotal role in ensuring the smooth operation of their event management...

  • Technical Support Engineer

    2 months ago

    Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Join Our Team as a Field Service EngineerAt beBee Professionals, we're seeking a skilled Field Service Engineer to provide top-notch on-site installation, maintenance, and repair services for our clients. As a key member of our team, you'll ensure that our customers' technical equipment is functioning optimally and deliver exceptional customer support.Key...

  • Application Support Assistant

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom IT Recruitment Solutions Full time

    Junior Application Support RoleWe are working with a global events management company that hosts leading trade shows and conferences worldwide, attracting 30,000+ participants annually.This Junior Application Support position is critical in ensuring the smooth operation of their event management system. Key responsibilities include managing stakeholder...

  • Tech Support Specialist

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom IT Recruitment Solutions Full time

    Job OverviewWe are seeking a highly skilled IT Support Analyst to join our client, a global events management company with well-established and leading trade shows and conferences worldwide.This role is pivotal in ensuring the smooth operation of their event management system, encompassing managing stakeholder communications, resolving technical issues,...

  • IT Support Analyst

    3 weeks ago

    Brighton, United Kingdom IT Recruitment Solutions Full time

    Job Description IT Support Analyst required by our client who are a global events management company, with well-established and leading trade shows and conferences across the world, with 30,000 + participants per year! The IT Support Analyst role will see you play a pivotal role in ensuring the smooth operation of their event management system, including,...

  • Mobile Software Engineer

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom ARC IT Recruitment Full time

    OverviewWe are seeking a skilled Mobile Software Engineer to join our dynamic team in Brighton. Our client specializes in providing cutting-edge software solutions for the property and aviation industries.SalaryThe salary for this role is up to £70,000 per annum, plus benefits.About the RoleThis is an exciting opportunity to work on greenfield mobile...

  • Senior ICT Support Specialist

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Smart Recruit IT Full time

    Technical Support RoleBrighton, East Sussex based technology company seeks a skilled technician to provide client software/hardware support and in-house IT services.Key Responsibilities:Handle software/hardware support queries and provide solutions.Offer full-time in-house IT support requirements.Diagnose and solve hardware or software...

  • Administrative Support Specialist

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom ARC IT Recruitment Full time

    Operations Assistants play a vital role in supporting the smooth operation of various business departments. We're seeking an experienced and highly organized individual to join our team as an Administrative Support Specialist in Hove, East Sussex.This role requires exceptional administrative skills, with a focus on providing high-quality support across...

  • Unity Engine Support Specialist

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Unity Technologies Full time

    OverviewAt Unity Technologies, we are seeking a highly skilled Unity Engine Support Specialist to join our team. This is a permanent position based in our Brighton office.**Job Summary:**We provide technical solutions to customers' hardest problems using our in-depth knowledge of Unity, games development, and technology.About the Role:This role involves...

  • Unity Engine Support Specialist

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Unity Full time

    About UnityUnity is the world's leading platform of tools for creators to build and grow real-time games, apps, and experiences across multiple platforms.As a global leader in game development, we are committed to fostering an inclusive, innovative environment that celebrates our employees' diversity and promotes growth.Job OverviewWe are seeking a highly...

  • Production Support Engineer

    2 months ago

    Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job SummaryWe are seeking a skilled Maintenance Engineer to join our team at beBee Professionals in Brighton. As a key member of our production team, you will be responsible for ensuring the smooth operation of our manufacturing equipment and facilities.Key ResponsibilitiesPerform routine and preventive maintenance on manufacturing equipment to minimize...

  • Implementation and Support Engineer

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom 15below Ltd Full time

    About the JobWe are looking for an experienced Implementation and Support Engineer to join our team at 15below Ltd in Brighton/Hybrid. The successful candidate will be responsible for setting up and configuring our platform for airline customers, as well as providing ongoing support and maintenance.ResponsibilitiesSetup and configuration of 15below's base...