Admin Assistant Band 3

2 weeks ago


Luton, United Kingdom East London NHS Foundation Trust Full time

Job summary

Admin Assistant Band 3

A vacancy has arisen for a full time Administration Assistant, based at Charter House, Alma Street, Luton .

Main duties of the job

Are you looking for a new challenge?

Do you enjoy delivering first class customer care service?

We are seeking to recruit an enthusiastic Administrative Assistant to join our friendly, dynamic team of administrators.

We are looking for someone to be part of a busy team, who works confidently giving attention to details; is efficient, demonstrating a helpful, courteous, and professional manner at all times.

We pride ourselves in delivering a high quality care to our service users. Your role will involve dealing with a high volume of calls from service users who has queries or questions, typing medical letters, registering referrals, keeping accurate logs of personal confidential data. Great administration and communication skills is also required. You must have the ability to work unsupervised, whilst under pressure, always maintaining a professional empathetic approached to our service users and relatives alike whether it be face to face or virtual. Your main responsibility will be to assist management administratively in day-to-day operational functioning of the service.

Previous administrative experience in a mental health or other NHS setting together with knowledge of our RIO system are required.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job description

Job responsibilities

Applications from apprentices are very much welcomed.

This is a very rewarding but also extremely busy role, and would suite someone who can remain calm under pressure in challenging circumstances, whilst carrying out various tasks. You must have the flexibility to deal with interruptions and be an excellent, tactful communicator.

If you are enthusiastic, motivated, have an eye for detail and ready for a challenge, then you are what we are looking for.

Please kindly refer to the job description and person specification attached to this vacancy or get in contact with us.

Person Specification

Education/ Qualifications

Essential

English GCSE or NVQ1

Skills/Abilities

Essential

Computer Literacy including word processing and data entry. Ability to prioritise work Ability to work without the need for direct supervision Ability to deal with distressed clients in a sympathetic manner Excellent communication skills including excellent telephone manner Ability to maintain strict confidentiality in all matters relating to clients Digital Dictation. Advanced keyboard skills

Desirable

Knowledge of Access/Patient Administration systems Copy typing skills 40-45 wpm typing speed Familiarity with switchboard duties

Experience

Essential

Working In a Team. Experience of working in an office environment Experience of routine office administration including reception duties

Desirable

Working within a mental health service Of copy and dictation typing Working in a Multidisciplinary Health Team Experience of providing admin support within a health or social services setting

Knowledge/ Understanding

Essential

Equal Opportunities. confidentiality

Desirable

An Understanding of Office Procedures Knowledge of the data protection act and Caldicott.

  • Luton, United Kingdom Brook Street Full time

    Brook Street are recruiting for their esteemed public sector client in Luton. This is a full-time temporary role for 6 months. Hours - 9.00am - 5.00pm / 37 hours per week Contract - temporary Salary - £10.32 per hour " Typing court orders " Logging correspondence onto court computer systems " Hosting remote hearings. " Basic Admin duties This is an...

  • Stock Admin Assistant

    4 weeks ago


    Luton, United Kingdom Lagardère Travel Retail (UK & IRE) Full time

    **Do you love the airport? Enjoy working in a busy food service environment? If so, we have just the role for you** We are currently recruiting for a Stock Admin Assistant to join our YO! Sushi store, situated in the departure lounge of Luton Airport. Delivering a well-presented store, with great availability is a key part of a customer’s overall dining...

  • Admin Assistant

    2 weeks ago


    Luton, United Kingdom Brook Street Full time

    Brook Street are recruiting for their esteemed public sector client in Luton. This is a full-time temporary role for 6 months. Hours - 9.00am - 5.00pm / 37 hours per week Contract - temporary Salary - £11.91 per hour " Typing court orders " Logging correspondence onto court computer systems " Hosting remote hearings. " Basic Admin duties This is an...

  • Admin Assistant

    1 month ago


    Luton, United Kingdom P N DALY LTD Full time

    P.N. Daly Ltd have a unique opening to provide an admin position working for a small team of technicians providing a host of support for them as well as planning work and calling customers over the phone. you will be responsible for writing reports and managing a small fleet of vans PN Daly Ltd is one of the UK’s leading water industry contractors...


  • Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

    Bedford and Luton & Dunstable Hospitals have merged to form Bedfordshire Hospital NHS Foundation Trust. Under the single NHS Trust, both hospitals will retain their identity and individual hospital names. A&E, maternity and paediatric services will remain on both sites, with clinical services for both hospitals working as single teams across the whole...

  • Admin Officer

    4 weeks ago


    Luton, United Kingdom Brook Street Full time

    We have an exciting opportunity for an Admin Officer to join on of our government contracts in Luton. This role is a temporary position for 3 months with a possibility of extension. Hours - 37 per week, Monday to Friday Pay rate - £11.28 per hour The day-to-day duties will include: " Preparing papers and files for court, tribunals, hearings and meetings "...


  • Luton, United Kingdom Connect2Luton Full time

    Role Business Admin Support - P/T Contract Ongoing Grade £12.02 - £13.17 Hours 18.5 Connect2Luton are excited to recruit for an Part Time Business Admin Support on behalf of Luton Borough Council! As an Part Time Business Admin Support, you will be responsible for providing a range of administrative support to the Council. To be successful in this...


  • Luton, United Kingdom Blue Arrow Full time

    **Are you an experienced office professional looking for a new opportunity?** **Types of businesses include**: Schools, NHS sites, care homes, industrial units and many more. **Pay rates** vary from role to role **from £9.50 - £12** **Hours** for most roles are ** Monday - Friday** with varied working hours available depending on...

  • Admin Officer ao

    1 week ago


    Luton, United Kingdom Brook Street Full time

    Job Title: Administrative Officer **Salary**: £11. 28 Location: Luton Office Based Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within the company. Most of the staff within the company are employed in administrative roles. The company...


  • Luton, United Kingdom Luton Borough Council Full time

    **Salary**:£19,668.06 £20,026.35 per annum **Hours per week**:37 (8.30am 4.30pm Monday to Thursday, 8.30 - 4pm Friday) We will consider flexible working patterns or part time. **Contract type**:Permanent **About us**: The Chiltern School is an Area Special School in Central Bedfordshire. Our school offers all through education from 3-19 years. Our...

  • Admin Officer

    1 week ago


    Luton, United Kingdom Brook Street Full time

    we have an exciting new job opportunity for an Admin Officer to join our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. 5 months temporary with a view to extend further. duties: Dealing with Customers face to face + answering calls.Processing Court orders, liasing with parties within the courtWill be a mixture of...

  • Admin Officer

    7 days ago


    Luton, United Kingdom Brook Street Full time

    we have an exciting new job opportunity for an Admin Officer to join our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. 5 months temporary with a view to extend further. duties: Dealing with Customers face to face + answering calls.Processing Court orders, liasing with parties within the courtWill be a mixture of...


  • Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

    COMMUNICATION1. To promote and participate in an effective communication dialogue withcolleagues and other members of the multi-disciplinary team within Theatres and across the Trust.2. To care for patients where there are barriers to understanding including those who do not speak English as their first language, those who are anxious, those with sensory...

  • Warehouse Assistant

    1 week ago


    Luton, United Kingdom Multi Trades Recruitment Limited Full time

    Labour Hire are looking for WAREHOUSE ASSISTANT for a well-established company in LUTON **About You**: - High work ethic & team player. - Punctual & reliable. - Able to work within a team. - Experience in a warehouse environment. - You will hold a Manual Handling certification or be happy to undertake this prior to starting. - You will be happy to be...

  • Pharmacist Role

    2 weeks ago


    Luton, Bedfordshire, United Kingdom Hunter AHP Resourcing Full time

    We are searching for a caring and compassionate Pharmacist. Have we found one in you? We are looking for multiple fantastic Pharmacist's to work with our client in Bedfordhshire. If you're looking for your next challenge, congratulations! You've just found it! Here are the top level deets: Job Title: Pharmacist Band 6/7 Location:Bedfordhshire ...

  • Team Administrator

    1 week ago


    Luton, United Kingdom East London NHS Foundation Trust Full time

    1WTE Band 4 Team Administrator - South Beds CAMHS Would you like an opportunity to join our exciting and innovative Child & Adolescent Mental Health (CAMH) service? We are looking for an experienced team administrator who has worked in a similar admin role. They will provide effective and efficient administration support to the Schools and MHST (Mental...

  • Packaging Assistant

    1 month ago


    Luton, United Kingdom SFR Recruitment Solutions Full time

    Job Title**:Packing Assistant** Reporting to: Factory Manager Date: February 2023 Responsibilities include but not limited to: - To efficiently use packaging materials and minimise waste. - To understand individual customers packing/labelling needs. - To assist Machine Operators when required - Ensure a high standard of quality. - Ability to work to...

  • Finance Assistant

    4 weeks ago


    Luton, United Kingdom Rent Connect Housing Ltd Full time

    **A Finance admin role, maintaining company records day to day, ensuring data is correct, current and accurate.** **We are a large and well-established property management company providing housing to local authorities across the UK** **Due to our continued high level of year on year growth it is an exciting time for RC. Lots of investment into the current...

  • Finance Assistant

    4 weeks ago


    Luton, United Kingdom Rent Connect Housing Ltd Full time

    **A Finance admin role, maintaining company records day to day, ensuring data is correct, current and accurate.** **We are a large and well-established property management company providing housing to local authorities across the UK** **Due to our continued high level of year on year growth it is an exciting time for RC. Lots of investment into the current...

  • HR Administrator

    1 week ago


    Luton, United Kingdom The Housing Network Full time

    At The Housing Network we believe that when vulnerable people have a good home and a helping hand, they become more independent and less reliant on local authorities and that is exactly what we aim to achieve. We partner with local authorities and other organisations and provide good quality, safe places for people to live. We understand that each situation...