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Client Delivery Executive

6 months ago

Norwich, United Kingdom NielsenIQ Full time

Job Description

The Client Delievery Executive will be responsible for delivering business growth across a portfolio of NIQ Brandbank’s Supplier accounts, acting as the primary point of contact and supporting your clients with new services and expansion of existing “non-core” services.

Part of your role will be focused on delivering revenue, service alignment and strategic positioning of key products and services, and you will support our Client Delivery Executives with shared accountability for the generation of New Business revenue for your portfolio of clients. Alongside a Customer Success Manager, you will be a primary point of contact for your clients.
Responsibilities:

Delivery of business growth from adoption and increased volumes of NIQ Brandbank “Non-Core” Services
● Accurately forecasting revenue to the Senior Client Development Manager and ensuring there is a consistently strong pipeline to deliver targets. This is generally on a monthly basis, but you may be asked to provide additional forecasts at your manager’s discretion.
●Developing a full understanding of the NIQ Brandbank value proposition.

●Building a rapport with your supplier base, frequently contacting them to understand their service requirements and identify potential areas where NIQ Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction.
●Using the above knowledge to create Account Development Plans in partnership with our Client Delivery Executives. This should include Objectives, Goals, Strategies & Measures detailed for all relevant accounts.

Supporting clients with account and license management

●Creating engagement plans to resolve any ongoing client issues and working with various business functions to drive process improvement and achieve consistently strong customer satisfaction.

Requirements:

●Proven track record of managing revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives

●Demonstrable sales experience, strategic sales planning and implementation, including pipeline management

●Highly organized and able to prioritise workload, with good time management skills and excellent attention to detail.

●Excellent communication skills, both written and verbal, with strong presentation skills and the ability to network effectively.
Other

●You may be asked to undertake additional duties to those above, either on Proven track record of managing revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives

We Offer:

Generous Pension Scheme Private Medical Insurance Life Assurance Gym Membership Discounts Cycling Solutions Scheme Holiday Entitlement plus additional Holiday Purchase Options Refer a Friend Scheme Local Discounts (Cinema tickets, retailers etc)

Additional Information

Our Benefits

Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

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NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: