BALENCIAGA Store Director | Selfridges
Found in: Talent UK C2 - 2 weeks ago
Description
BALENCIAGA Store Director
We are currently seeking a Store Director at Selfridges who will report to the Retail Manager.
Your opportunity
To develop the store's turnover by managing the sales team, expanding the customer-base and establishing customer loyalty, employing Balenciaga's sales strategy and image.
How you will contribute
Business development:
Develop and maintain strong business relationships with all relevant internal and external stakeholders to maximise business opportunities and working efficiencies Define, execute and monitor the store action plan to achieve sales targets and KPIs Optimise the relationship with the Department Store to ensure efficient and commercial partnership Understand and monitor local business environment including market trends and competition Proactively define opportunities for growth and execute actions accordingly Communicate high quality relevant feedback to HQs/HO and/or store teamTalent leadership and development:
Create and maintain a positive work environment, consistent with Balenciaga behaviours Build trust and rapport so the team respect you as a strong, fair, reliable leader Provide a clear vision of the goals for the overall team and for the individuals Identify, attract, recruit, develop and retain talent Create and monitor development plans for store management and store teams, driving professional growth through ongoing training and coachingBrand promotion:
Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally Ensure Balenciaga Signature and Client experience are executed and consistent over time Lead by example conveying Balenciaga behaviours towards clients Know your clients and prospects (quantitative and qualitative) to define action plans Attract and recruit new clients from personal network and external partners Develop clienteling mindset and client's loyalty and retention from beginners to VICsProcess management:
Ensure that all the processes are compliant with legal, safety, security, internal requirements, sustainability, HR guidelines Align oneself with ‘best practice’ and coach the team to respect this way of working Ensure execution of Retail Excellence guidelines in the store Supervise inventory activities and warehouse stock Challenge and improve current processes sustaining the growth and ensure efficiency and effectivenessKPIs (including bit not limited to)
Business: sales density, conversation rate, UPT, cross selling rate, transactions Team: sales productivity, training completion rate, turnover rate, staff satisfaction Client: local retention rate, CEE Process: CRM, Omnichannel, back of houseWho you are
Sustained successful experience in a managerial position in luxury Retail industry Inclusive leadership style and entrepreneurship High sensitivity to client experience and loyalty Exceptional interpersonal skills with the ability to influence and inspire Precise, innovative, highly organised, adaptable, dynamic Highly available and responsive with a natural curiosity and proactiveness to redefine Product and Fashion sensitivityWhy work with us?
This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Diversity Commitment
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.
Job Type
RegularStart Date
2024-03-13Schedule
Full timeOrganization
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