Ward Clerk

Job summary

An exciting opportunity has arisen to join our dynamic team within the Paediatric Unit.

The successful applicants will need to have experience dealing with the general public; they will have good IT skills and remain calm under pressure in this challenging role. A good telephone manner, confidence and a positive helpful manner is essential. Duties will include answering the telephone, filing, using the Careflow and booking appointments.

Full training will be provided for the successful candidate.

The successful applicant will find this role challenging, exciting and rewarding. We look forward to welcoming you to our team and wish you every success.

2 x permanent positions hours (part time hours considered)

*Please note this vacancy may close early if a high number of applications are received*

Main duties of the job

The postholder will be expected to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within the Unit. Although primarily based within a particular area/ward, the postholder may be required to work anywhere in the trust to cover short term absence.

About us

You will be part of a group of employees which comprises of doctors, nursing staff, support staff and clerical/administrative staff who provide a high standard of service to children, young people and their families.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

Possess or be willing to undertake NVQ Level 2 & 3 in Business Administration

Desirable

Qualification in word processing / IT skills

Knowledge

Essential

Evidence of effective verbal- face to face / telephone, non-verbal, written communications skills.

Desirable

Knowledge of hospital administration system

Experience

Essential

Basic Computer Skills

Desirable

Customer Care Experience

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