Housekeeper

1 month ago


London, United Kingdom University College London Hospitals NHS Foundation Trust Full time

Job summary

Do you want to help make a positive difference to the ward environment for our patients and their families working within a large multidisciplinary team? Are you used to working in a busy environment with previous experience of customer or patient care? Is communication your strong point and do you have the ability to meet the needs of our diverse staff and patient population?

T08 is looking for a friendly, positive thinking, organised and motivated individual work as a housekeeper on our ward. A keen interest in resource management and green initiatives are vital to meet our sustainability agenda.

T08 is a busy 43-bedded acute medical ward with a diverse mix of acuity and complexity of patients. It specialises in Infectious Diseases, Respiratory Medicine and Rheumatology. T08 ward is led by two Ward Sister's and 4 Deputies. Staff work across the whole floor and across all specialities. There are two sides to the ward; the north side is predominately bay beds and the south side consists predominantly of side rooms.

Main duties of the job

T08 prides itself on a strong and supportive Multi-disciplinary Team our focus is always to provide the best possible patient care and our team values reflect those of the Trust: Safety, Kindness, Teamwork and Improving.

T08 is interested in your career development where ever that path may take you. You will have the opportunity to attend study days within your area of interest and complete further education courses if you wish.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery Royal National ENT and Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running : University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Person Specification

Knowledge and Qualifications

Essential

Understanding of routine work procedures gained through induction or on the job training

Desirable

Knowledge of basic food hygiene

Experience

Essential

Experience in carrying out assigned duties after training Working in a team Good standard of written and spoken English Previous experience in a customer service/catering environment

Communication

Essential

Able to communicate accurately and effectively with patients and colleagues Able to deal with the public in person and on the phone Calm under pressure Understands importance of maintaining confidentiality

Personal and People Development

Essential

Demonstrates understanding of own role within the team

Health, Safety And Security

Desirable

Knowledge of relevant Health & Safety issues

Service Improvement

Essential

Able to carry out administrative and clerical duties appropriate to the work area Customer service orientated

Quality

Essential

Able to maintain resources efficiently and effectively

Equality and Diversity

Essential

Knowledge and understanding of the importance of equal opportunities Demonstrates understanding of importance of maintaining privacy and dignity

Desirable

Experience of working in a multi-cultural environment

Environments and Buildings

Essential

Able to prioritise and use initiative Able to multitask effectively

Information processing

Essential

Basic computer skills

Desirable

Knowledge of e-mail, Word and spreadsheets
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