Supervisor Accommodation

1 month ago

Ballater, United Kingdom Hilton Grand Vacations Full time
Job Description What will I be doing? We are looking for a Full Time Housekeeping Supervisor, 39 hours per week – to include some weekend working on a rota basis. Salary £23,480.29 pa. A Housekeeping Supervisor will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire resort. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:

Allocate work duties to Team Members 

Perform routine inspections and spot checks of rooms / lodges

Undertake cleaning duties as required in Lodges, Suites and Public areas

Report and follow up on any maintenance defects or other issues

Inspect, routinely, service areas, store rooms and corridors

Schedule and supervise deep cleaning and any other projects

Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required

Efficiently manage stock control and the maintenance of equipment

Provide excellent Guest service, including VIP and other special requirements

Ensure the adherence to Resort brand standards at all times

Qualifications What are we looking for? Positive attitude &good communication skill

Committed to deliveringconsistentlyhigh levels of quality standards of work and customer service

Excellent grooming standards

A successful track record of working with and managing a team would be preferred

Strong organizational and analytic skills and attention to detail

Experience of managing people, ideally, using a coaching style to ensure consistently high standards on a weekly basis

Strong communication skills – A passion for delivering exceptional levels of guest service

Proficiency with computers and computer programs, including Microsoft Office

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Experience in a similar position Job Description What will I be doing? We are looking for a Full Time Housekeeping Supervisor, 39 hours per week – to include some weekend working on a rota basis. Salary £23,480.29 pa. A Housekeeping Supervisor will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire resort. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:

Allocate work duties to Team Members 

Perform routine inspections and spot checks of rooms / lodges

Undertake cleaning duties as required in Lodges, Suites and Public areas

Report and follow up on any maintenance defects or other issues

Inspect, routinely, service areas, store rooms and corridors

Schedule and supervise deep cleaning and any other projects

Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required

Efficiently manage stock control and the maintenance of equipment

Provide excellent Guest service, including VIP and other special requirements

Ensure the adherence to Resort brand standards at all times

Qualifications What are we looking for? Positive attitude &good communication skill

Committed to deliveringconsistentlyhigh levels of quality standards of work and customer service

Excellent grooming standards

A successful track record of working with and managing a team would be preferred

Strong organizational and analytic skills and attention to detail

Experience of managing people, ideally, using a coaching style to ensure consistently high standards on a weekly basis

Strong communication skills – A passion for delivering exceptional levels of guest service

Proficiency with computers and computer programs, including Microsoft Office

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Experience in a similar position

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