Lettings Negotiator

2 weeks ago


Derby, United Kingdom The Recruitment Experts Full time
Lettings Negotiator - Derby

Basic Salary: £24,000 to £27,000
On Target Earnings: £25,000 to £30,000

​​​​​​​Are you an energetic and driven Lettings Negotiator looking for an exciting opportunity with a leading independent estate agent? If so, we want to hear from you

Our client, a leading independent estate agent, is seeking a motivated and enthusiastic Lettings Negotiator to join their successful team. This is an excellent opportunity to advance your career in the property industry, with a company that values excellence and professional growth.

Key Responsibilities

  • Process income rental enquiries
  • Arrange viewings with potential tenants
  • Follow up viewings and feedback to landlords
  • Ensure all details are up to date for vacant properties
  • Deal with all incoming communications effectively (internal and external)
  • Deal with customer enquiries effectively
  • Ensure focus on own development
  • Resolve complaints and escalate queries
  • Maintain compliance with industry and internal regulations
  • Attention to all Health & Safety issues, including hazard and accident reporting
  • Set up tenancy files in accordance with our procedures and processes
  • Process tenancy files in accordance with our procedures and processes
  • Preparation of all legal documents including Tenancy Agreements
  • Manage diary appointments efficiently
  • Arrange access to properties as required
  • Complete internal checklists accurately and fully

Key Behaviours:

  • Positive and professional attitude
  • Solution and results focused with a flexible approach to issues
  • Committed to personal development
  • Ability to deliver excellent customer service
  • Development of time management skills to ensure effective management of own resources
  • Ability to work under own initiative and as part of a team
  • Determination to secure new business with focused action
  • Negotiation skills to achieve the best outcome for the business and the customer
  • Effectively collaborate with colleagues

Skills & Experience

  • 2 Years industry experience is preferred
  • Highly organised with the ability to prioritise workloads
  • Excellent written and verbal communication
  • Problem solver, including complaints and negotiations
  • Adaptable and a good team player
  • Be an effective communicator within a team
  • Be able to give feedback in a constructive manner
  • Great relationship builder
  • Excellent administration skills
  • Display high standards of service, care and presentation
  • High attention to detail
​​​​What is in it for me?
  • Full time, permanent position
  • Monday – Friday 8.45am to 5.30pm, one in three Saturdays 9.00am – 12.00pm.
  • Ongoing training to achieve a qualification in Lettings and Property Management
  • The opportunity to work with driven colleagues, all aiming for the same outcome – to meet targets and provide an excellent service
  • On site parking
  • 23 days annual leave plus statutory Bank Holidays. Plus you get your birthday off too​​​​​​​

Certifications

  • Full clean drivers licence (required)

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