Amazon Network Planner

2 weeks ago

Smethwick, United Kingdom DPDgroup Full time

Job Description

We are looking for an Amazon Network Planner to join our high performing team. 

We as a team collect anything up to , parcels from our customers and deliver to Amazon.

Your key accountabilities will include; but are not limited to;

Allocating hub / depot trailers to the agreed slots with Amazon to fulfil the SLA Network Planning - Fixed Slots and redirections to clear backlog Using Amazon platforms to communicate with Amazon ROC/ Amazon Program managers Monitoring / Reporting of Amazon trailer usage and potential risks to DPD stakeholders Approving the FCs implantation at Hub level / Network Approving the inbound collections at Hub 2 / network with DPD planners / account management Claims escalations / high level parcel complaints Monitoring claims and overturning any non-compliant claims Liaising with Amazon and dealing with high level escalations / DPD issues Liaising with Amazon for planning and strategising for the day to day operation Project work in improving overall compliance of the amazon operation Communication between various DPD departments to manage the network amazon operation. Weekend operation planning with Hinckley Depot PEAK Preparations - Meeting with Amazon and cooperating the plans at DPD Planning slots according to Amazon forecast

Qualifications

About You

You will have previously worked in a similar role and be analytical, data focused, highly organised and have exceptional attention to detail.
You will also; 

Be able to work as part of a team and build rapport with other departments Have a strong working knowledge of Excel / Google Sheets and be able to demonstrate a good knowledge of formulas. Be someone that really enjoys resolving problems and demonstrates high levels of self-motivation and flexibility. Be a confident Communicator with the ability to communicate at all levels  Demonstrate the core DPD DNA values of Flexibility, Accountability, Respect, Honesty, Caring, Passion.

Additional Information

About our Benefits

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

Holiday trading Enhanced maternity and paternity package  Free life assurance of 4 x salary on joining the pension scheme Health Kiosks visiting every location Vitality at Work Free On Site Parking  Discounted shopping from ’s of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends  For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

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