Ward Clerk

Job summary

To provide an efficient administrative and clerical support service in line with service requirements.

As an important link between clinical staff, patients and GPs, the post holder will be expected to project a positive and helpful image at all times.

Excellent communication skills are essential for this role, as the post holder is very much front of house and will be the first line of contact for our colleagues and visitors.

Main duties of the job

o To attend any training courses which would benefit both the Department and your own knowledge and development.

o To carry out all duties and responsibilities in accordance with the Trust's policies and procedures, including Health & Safety, and the Departmental procedures.

o Responsible for maintaining stationary stock and advising supervisor of requirements and ordering items on PECOS.

o Assist in the training of new team members

o Liaise with other hospital departments Medical Records, Estates & Facilities

o Liaise with Nursing / Care Home and Residential home

o When required to act as first point of contact for visitors to the department.

About us

North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospital here

Job description

Job responsibilities

Communicate effectively and with a friendly manner with all staff groups and families.

To pass on any messages given in role to the appropriate person as soon as possible

Adherence to the Trusts Equal Opportunities policy in the work place

Respond to requests for information and, where appropriate, pass on information to others, maintaining confidentiality

To provide administrative cover to the ward and ensuring that this is delivered to high standards.

To ensure the timely administration of admissions and discharge summaries and GP notification on discharge ensuring that all data is recorded on the discharge database.

To support the Discharge Team.

Person Specification

Experience and skills

Essential

Experience in working with the NHS organisation Key skills in numeracy and literacy Clear communication skills Good key board skills

Desirable

Understanding of the role of a ward clerk Ability to file in alphabetical and numerical order

Trust Values

Essential

Demonstrable ability to meet Trust values

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