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Project Support Officer Apprentice

4 months ago

Pontypridd, United Kingdom Transport for Wales Full time

Be you

Be Empowered

Be a Transport for Wales Apprentice

Project Support Officer Apprentice

Contract Type: 2-Years Fixed-Term Contract

Equal Opportunities

At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.

Who we are

At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.

We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.

Apprenticeship Academy – What’s on offer

Whether you’re making your first transition into employment or changing careers and would like the opportunity to gain further qualifications without following the traditional educational route, an apprenticeship with us could be just the ticket to help you achieve your career goals and aspirations.

We firmly believe that everybody deserves opportunities to access apprenticeships and our aim is moving towards a diverse organisation at all levels. We want to be fully representative of our diverse communities across Wales.

When you join our academy, you will join a well-established community of apprentices across all areas of the business. You will have the opportunity to:

Earn whilst you learn Gain valuable on the job skills and work experience Learn from industry experts Study towards a nationally recognised qualification at college, university or through one of our trusted apprenticeship delivery partners. Be part of our development programme where you’ll have access to a wide range of learning and development resources to help you grow both personally and professionally.

Is an Apprenticeship right for you?

To help you decide if an apprenticeship is right for you, we have outlined the main eligibility criteria below.

Most of our apprenticeships are open to anyone over the age of 16 and there’s no upper age limit. Please note that for safety critical roles the minimum age will be higher. You must not already be in full time education at the point of the apprenticeship start date. You must not have already achieved a similar or higher-level qualification in the apprenticeship role you have applied for. For example, if you have a degree in Engineering, you will not be eligible to apply for an Engineering apprenticeship. However, you could apply for another apprenticeship in a different profession, such as Finance.

Apprenticeship role responsibilities

We are recruiting a Project Support Officer Apprentice to join our Infrastructure Team. This is an exciting opportunity in which you will undertake a 2-year defined programme that will contribute to the development and delivery of Station Enhancement Schemes. You’ll also study towards a Level 3 Business Administration qualification with one of our trusted partners.

Responsible for general and project administration, assisting Project Managers with organising meetings, completion reports, taking minutes of working groups, contractor progress meetings and monthly governance meetings to ensure projects are delivered to time, cost and quality. Assist with all project related communication by distributing posters / leaflets, advising customers of planned work and providing information to internal comms and social media teams, Facilities Management and Network Rail (NR) planned works to ensure all stakeholders are informed of TfW’s activity. Manage the O&M / hand back process, liaising with contractors for O&M submissions, undertaking an initial review and maintenance of the O&M manuals. Monitor and highlight WPP tracker to ensure compliance to CP7003, Control of Contractors. Manage buried services requests. Issue Site Access Permits and managing the site access database and contractor monitoring.  Provide assistance and manage the document control of all relevant technical specifications and guidance documents including the station toolkit, by working with the project and documentation controls teams to ensure project documentation is accurate and compliant.

Who we’re looking for

This is a great opportunity to join a dynamic team during an exciting time of transformation and growth at Transport for Wales. Our Apprentices are:

Passionate and eager to learn Creative problem solvers Great team players Customer focused

You will also have

Basic understanding of Microsoft Excel. Ability to work within a team. Ability to apply creativity to problem solving. Desire and ability to work in a customer focussed environment.

Welsh Language Skills

The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.

Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.