Revenues Officer

4 weeks ago


City of Preston, United Kingdom Lancaster City Council Full time

Please note this is a Preston City Council vacancy based in Lancaster. 

We are seeking to recruit an enthusiastic self-motivated person who can manage their own workload, to join this small but successful Business Rates team based in Lancaster with the option of hybrid working.  

Experience of working in a Revenues environment is desirable however good communication skills and a customer care attitude are a necessity for this post.

This is a high performing team, whose responsibility for the collection of business rates promptly and efficiently has become crucial to the Council, given the impact of Covid-19 and the cost of living crisis along with new Government funding arrangements.

Duties include:

  • Dealing with business customers, by phone, correspondence and in person in relation to the administration, billing and collection of Business Rates.  
  • Work as part of a team administering recovery procedures and attend Magistrates Court as required.
  • Deal with information from other sources affecting liability, verify and process relief applications and maintain an online computerised system.

As an employer we like to thank our employees for their hard word and commitment by giving them the opportunity to access a range of employee benefits including flexi time, hybrid working, a minimum of 25 days' annual leave (plus bank holidays), family friendly policies, access to an Employee Assistance Programme, Local Government Pension Scheme, AVC's, life assurance scheme, discounted parking, bus and rail fares and a cycle to work scheme.


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