Service Now Manager

1 week ago


Birmingham, United Kingdom KPMG-UnitedKingdom Full time
Job description

ServiceNow Manager

As a ServiceNow Manager you will be responsible for leading delivery of ServiceNow based solutions across client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client engagement leads, ServiceNow architects, connected service teams, project managers, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to.

Key aspects of the role are:
Lead the technical delivery of projects based on the ServiceNow platformDefine technical solutions (at an architectural and design level of detail)Provide technical leadership and mentoring to junior architects and offshore development teams.Deliver compelling solution demonstrations across the ServiceNow platform.Assist development teams in resolving technical issues through all stages of the project lifecycle.Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources.Support the ServiceNow presales opportunity lifecycle.Contribute to the development of KPMG's ServiceNow based product roadmap.Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm.
The Person

Required experience:
5+ years of experience in consulting / professional services and technical deliveryA proven track record of delivering technology projects on the ServiceNow platform as a Solution ArchitectCertified ServiceNow System AdministratorCertified Implementation Specialist in at least 1 product suiteExperience of agile and traditional software and project methodologiesPreferred experience:
ServiceNow Certified Technical Architect (CTA) ServiceNow Certified Application Developer (CAD) Certified in ITIL Foundation (v3 or v4)Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutionsUnderstanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc. Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages Ability to author clear and comprehensive documentation
  • Product Owner

    6 months ago


    Birmingham, United Kingdom KPMG Full time

    **Job details**: **Location**:Birmingham, Edinburgh, Leeds, London, Manchester **Capability**:Technology & Engineering **Experience Level**:Senior Manager **Type**:Full Time **Service Line**:EWT Plat Eng & Ops **Contract type**:Permanent **Job description**: **KPMG Product Owner - Service Now** **Role Title (incl. grade)**:Product Owner - Service...


  • Birmingham, United Kingdom KPMG-UnitedKingdom Full time

    Job description Service Now Junior Solution ArchitectAs a Service Now Junior Solution Architect operating across the enterprise within the capability team, you will be responsible for scoping, design, development and implementation activities across client projects to deliver world class ServiceNow based solutions. You must analyse new business requirements...


  • Birmingham, Birmingham, United Kingdom Right Now Recruitment Full time

    Right Now Recruitment is assisting a Global Forwarder in Birmingham in their search for an experienced Senior Customs Brokerage Clerk.The successful candidate will lead the overall brokerage commercial strategy, identifying opportunities for growth and improvement, and develop a suite of standard brokerage products, marketing materials, and pricing...


  • Birmingham, Birmingham, United Kingdom Right Now Recruitment Full time

    About the Role:We are seeking a skilled Customs and Compliance Administrator to join our team at Right Now Recruitment. As a key member of the team, you will be responsible for managing customs processes, ensuring compliance with regulations, and maintaining ACO Accreditation. You will work closely with the team to support reclaims and C18 submissions,...


  • Birmingham, United Kingdom Right Now Recruitment Full time

    Right Now Group are working with an International Freight Forwarder who are looking to bring aboard a new Route Development Manager to enhance the trade route between the UK and the Middle East. The role will entail driving profitability within the trade route, alongside building strong lasting relationships with Customers and Partners.Responsibilities of a...

  • Games Master

    6 months ago


    Birmingham, United Kingdom Escape Now Full time

    We are home to immersive & 5* Escape Room Experiences in Birmingham **What is Escape Now** - Escape Now is host to immersive Escape Room experiences in the heart of Birmingham **What is a Games Master?** - At an Escape Room, players are locked in a themed room with puzzles and a mystery to solve. Players have the task of solving the mystery and puzzles...


  • Birmingham, Birmingham, United Kingdom HM Courts and Tribunals Service Full time

    About UsHM Courts and Tribunals Service is responsible for the administration of justice in England and Wales. We play a critical role in supporting our service users and colleagues within the organization.Job DescriptionWe are seeking an experienced Delivery Manager to join our team in Birmingham. As one of two Delivery Managers in the Tax Tribunal, you...


  • Birmingham, Birmingham, United Kingdom Right Now Recruitment Full time

    Right Now Recruitment is working with a Global Freight Forwarder based in Birmingham to find an experienced Transport Planner. The company is looking to expand their Transport Operations team and require a skilled professional to assist with planning and management of haulage and day-to-day operations.The ideal candidate will have a strong background in...


  • Birmingham, United Kingdom Hays Accountancy and Finance Full time

    Your new company A leading national Accountancy Firm based in Birmingham requires a Transaction Services Manager.Your new role Providing top-tier service in financial due diligence, financial modelling, and reporting for clients across various industries. Key responsibilities will include -Analysing and reporting on financial statements and forecasts,...


  • Birmingham, Birmingham, United Kingdom Right Now Recruitment Full time

    Customs and Compliance Clerk Job DescriptionRight Now Group is collaborating with a reputable forwarder in Birmingham, UK, to find a skilled Customs and Compliance Clerk. The ideal candidate will possess extensive customs experience and a proven track record of managing compliance processes effectively.Key Responsibilities:Maintaining ACO Accreditation and...


  • Birmingham, Birmingham, United Kingdom Right Now Recruitment Full time

    Right Now Group is working with a medium-sized Freight Forwarder to expand their Operations department. We are seeking a skilled Multimodal Coordinator to oversee the efficient and timely importation of goods via air and ocean freight.Key Responsibilities:Coordinate and manage shipments via ocean/air freight from origin to destination.Arrange bookings with...

  • Transport Planner

    2 months ago


    Birmingham, United Kingdom Right Now Recruitment Full time

    Right Now Group are working with a Global Freight Forwarder based in Birmingham, assisting them in their search for an experienced Transport Planner. The business is looking to grow their headcount in Transport Operations, and they feel this is a key position for them to bring in additional assistance. The ideal candidate will have experience operating as a...


  • Birmingham, United Kingdom Hays Technology Full time

    As the ICT Delivery Manager, you will be responsible for taking ownership of existing workstreams and managing and guiding the delivery.The projects vary from infrastructure, network connectivity and Windows rollout.You will lead project meetings, monitor and report on progress, working closely and collaboratively with internal stakeholders.You will also...


  • Birmingham, Birmingham, United Kingdom Right Now Recruitment Full time

    Ocean Import Operator Job OverviewRight Now Recruitment is currently working with an International Freight Forwarder based in Birmingham to source a new Ocean Import Operator. This role will see you joining their Operations Team, where you will be responsible for coordinating Ocean shipments.Responsibilities:Book in freight with approved lines and...


  • Birmingham, Birmingham, United Kingdom Right Now Recruitment Full time

    Right Now Recruitment is seeking a highly skilled Freight Operations Specialist to join our team. As a key member of our Ocean Department, you will be responsible for providing exceptional support in freight operations.About the RoleWe are looking for an experienced professional with a background in Ocean Operations and at least 2 years of experience working...


  • Birmingham, United Kingdom Right Now Recruitment Full time

    Right Now Group are working with an International Freight Forwarder based at BHX who are looking to expand their Commercial team and bring aboard a new Air Pricing Specialist.The Ideal Candidate will be expected to have 3+ years of experience within Air Freight, and have had experience with quotations and pricing within the industry.Responsibilities of an...


  • Birmingham, United Kingdom Hays Technology Full time

    As the ICT Delivery Manager, you will be responsible for taking ownership of existing workstreams and managing and guiding the delivery. The projects vary from infrastructure, network connectivity and Windows rollout. You will lead project meetings, monitor and report on progress, working closely and collaboratively with internal stakeholders.You will also...


  • Birmingham, United Kingdom Fire And Security Careers Full time

    Fire Alarm Systems Service Manager - West Midlands Up to 55k + Can progress here and manage other Managers in future, be part of growth now and use your skills and ideas to lead a team of 20+ Engineers through administrators!

  • Arrears Officer

    6 months ago


    Birmingham, United Kingdom Service Care Full time

    **Job Title: Arrears Officer x2** **Contract: 6 months temp to perm** **Hours: 35, hybrid working available** **Location: North East/North West/Midlands** **DBS: Basic** **Purpose of the Role** I am representing a client who are looking for 2 experienced Arrears Officers to provide a holistic housing management service and to help the Arrears Team with...


  • Birmingham, Birmingham, United Kingdom Right Now Recruitment Full time

    A reputable recruitment agency, Right Now Group, is currently partnering with a Global Forwarder in Birmingham to find an experienced Senior Customs Brokerage Clerk.The successful candidate will have extensive experience supervising Customs Brokerage teams and developing comprehensive brokerage strategies.Key responsibilities include:Developing and...