Audit & Training Supervisor

4 weeks ago

Bradford, United Kingdom Bradford District Care NHS Foundation Trust Full time

Job summary

Job Summary:

We are looking to recruit a motivated, enthusiastic individual seeking a career pathway within our Estates and Facilities team, is that you?

Are you tech savvy and willing to share your knowledge with our team?

Do you:

want to work for an ambitious friendly NHS team? strive in an environment that offers variety? have experience or knowledge of National Standards Cleanliness 2021? like working to goals and targets?

Are you looking for full time work?

If you answered yes; we are looking for great individuals to join our diverse and inclusive team, with opportunities for everyone including personal development, career progression and many employee benefits including enhanced rates, NHS pension scheme, blue light card with great discounts and benefits and much more

Still interested? Check out the job description and submit your application form you could well be shortlisted.

Salary: NHS AFC: Band 4:

Contract Type: Permanent

Closing Date - 6th May 2024

Shortlisting - 9th May 2024

Interview - TBC

Main duties of the job

Working within Facilities to lead audit and training across the department, whilst supporting Hotel Services Operational Management; the post holder will provide a professional customer focused quality service within available resources.

This will involve developing a detailed knowledge and understanding of the service provided, and developing good working relationships with other supervisors, Facilities Managers & Staff.

Support the development of operational service delivery and improvement plans.

Assist Hotel Services Manager to implement local protocols, procedures, and processes to provide assurance of compliance with guidance in relation to National Standards of Cleanliness (2021) and other guidance as directed by the Trust.

About us

Everything we do is underpinned by our core values: -

We Care - We act with respect and empathy, and always value difference

We Listen - We understand people's views and respond to their individual needs

We Deliver - We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

Job description

Job responsibilities

The post holder will support the team to accurately monitor cleanliness in line with the NHS National Standards of Healthcare Cleanliness, via audit, analyse results, identify trends, and ensure remedial actions are taken to improve standards in a timely manner.

Coordinate, administer and review the NHS National Standards of Healthcare Cleanliness audit . Develop, update, and review the audits schedule in line with the functional risk factor for each area. Plans time effectively to ensure audits are completed in line with schedule. Develop improvement plans and ensures completion where required. The role involves direct service user communication and interaction, working in challenging environments: including forensic, older people and adult mental health wards. The post holder may be subject to unpleasant working conditions whilst completing audits. Liaise with Service Managers, Ward Managers and Practice Managers and discuss audit outcomes and improvements where required. Provide advice, guidance and support and is responsible for communicating variations in compliance. Participate in a reciprocal audit verification programme with other Trusts. Review and update the auditing programme software and associated hardware with the licensee, ensuring systems are maintained to ensure they are recording relevant information. Assist in the production of the mandatory quarterly/annual reports in line with National Standards of Healthcare Cleanliness 2021. Lead on resolving operational performance issues that that have been highlighted by the audits. Training

To participate in delivering assurance of continuous improvement initiatives by assisting in developing, implementing, and supervising staff training programme to all Hotel Services staff.

Coordinate training requirements by organising administration frameworks and staff training programmes to ensure continuous improvement initiatives. Coordinate and complete staff training to ensure compliance with Trust and Hotel Services mandatory training targets across the Hotel Services team. This will include COSHH and SSOW compliance. Update training matrices ensuring departmental records reflect training needs accurately to provide assurance of mandatory training in line with Trust and department requirements. Provides train the trainer sessions and ensures continued competency. Contribute to monthly meetings, effectively communicating team training requirement to Coordinators, Supervisors and Housekeepers. Prepares training meeting information. Assist administration for training on the National Cleanliness Standards 2021 and apprenticeships for staff. Develop, coordinate, and provide on job training for the NHS Cleaning Operating Procedures training programme. To mentor and coach team Supervisors and staff to help them improve their skills and overarching service performance. Coordinate Hotel Services appraisal programme and develop training requirements action plan. Person Specification

Essential

Essential

Understanding of National Standards of Cleanliness

Desirable

Years

Essential

Essential

Experience of Auditing

Desirable

Years Experience

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