Food and Beverage Supervisor

2 months ago

London Borough of Richmond upon Thames, United Kingdom Richmond Hill Hotel Full time

We are looking for an exceptional
Food & Beverage Supervisor to come and join us at Richmond Hill Hotel.



Located in the heart of London’s
greenest borough, we are an independently owned Georgian hotel, just a stone
through from the royal park. This is London’s gateway to nature.



Our team are the heart and soul
of everything we do at the hotel, and their hard work and dedication have
earned us recognition from prestigious organizations such as The Sunday Times
and The Caterer for being one of the leading employers in the industry.



The award-winning culture at the
hotel is progressive, independent, and free-spirited - it’s just the fabric of
the buildings that’s historic, not our approach to business. From our paint to
our people, we are a refreshing break from the cookie-cutter hotel chain
experience, and we encourage everyone to bring their authentic, best selves to
work every day. It doesn’t take lavishness or luxury to make someone feel
special. Instead, we believe it takes genuine care, thoughtfulness and a team
empowered to be creative with their service. These are the qualities that keep
our guests coming back time and again.



What’s in it for you…



·        
You’ll enjoy a competitive annual salary of
£28,386.80 plus a monthly service charge averaging £500 per month.



·        
Access to hundreds of online perks &
discounts



·        
Free health cashback plan for you and your
family



·        
Extra day’s holiday for every year you work for
us (up to 5 additional days)



·        
Salary sacrifice schemes to help you buy a bike,
laptop, or gym membership



·        
Free use of our onsite gym



·        
Bespoke career development through internal and
external training schemes



·        
Free meals on duty



·        
Refer a friend scheme, with up to £500 incentive



·        
Hotel recognition Programme including our
Employee of the Month and Manager of the Quarter awards, long service awards,
rewards payments



·        
Free parking on site



·        
Flexible working patterns, as well as much more…



Is the Food & Beverage
Supervisor role right for me?



Are you an experienced Food &
Beverage Team leader looking for the next step in your career? Or are you
currently a Food and Beverage Supervisor looking to develop further your
leadership skills? We are looking for energetic and enthusiastic individuals
with a keen desire to drive the team to deliver outstanding, memorable service
at Richmond Hill.



As Food & Beverage
Supervisor, you will be running the daily operation of our 144 on the Hill Bar
and Restaurant on a shift basis, leading the team and to ensure our customers
receive the memorable experience we strive for during their dining experience.
It is essential to drive and maintain standards of quality to provide
efficient, fast, and polite service at all times to maintain the reputation of
our restaurant. You must have the ability to supervise and provide support to
the operation as well as leading by example when interacting with customers,
you will be able to work under pressure in a lively, quirky, and time-sensitive
environment.



Key Responsibilities:



·        
Constantly strive to drive and deliver an
exceptional guest experience.



·        
Offer recommendations and go above and beyond to
make everyone's day special.



·        
Be personable and engaging with our guests in a
service style that is relaxed yet professional.



·        
Develop meaningful relationships with all our
guests and colleagues.



·        
Strive to become an integral member of a
committed supervisory team, ensuring each member takes pride in their work and
communicates effectively with one another. Being key support to the Restaurant
and Bar Manager in the running of the department.



What we’re looking for…



·        
A hunger for hospitality and going the extra
mile.



·        
Someone that is willing to bring their best,
authentic self to work. Rather than reading from a script or putting on a
persona, our approach is all about bringing the very best version of ourselves
to work every day.



·        
A creative approach to your role – we believe
that a game changing idea can come from anyone, anytime.



·        
Someone who thrives in a dynamic and vibrant
environment and is committed to delivering exceptional hospitality.



If this sounds like a role you
could get excited about, we would love to hear from you



Please note that all
applicants must be eligible to live and work in the UK.



 



 

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