Responsive Maintenance Supervisor

Found in: Talent UK C2 - 1 week ago

Cornwall, United Kingdom Ocean Housing Full time

Are you looking to expand your career and you have the skills to supervise multi skilled trade staff? Do you want to work for an organisation who is an innovative provider of quality homes and services, with residents and staff at the heart of what they do?

Under the overall management and guidance of the Property Services Manager you will have day to day responsibility for delivery and coordination of a high quality, efficient value for money customer focused service ensuring projects achieve the required quality and targets

Key responsibilities include:

  • Providing effective and efficient line management of operational staff who undertake servicing, repairs and renewals
  • Ensuring all works being undertaken meet the standards of Ocean Housing Property Services in relation to delivery timescale and quality
  • Be the first point of contact where problems or issues arise and take responsibility to resolve them with operational staff
  • To carry out inspections to determine work requirements and works are raised and progressed in line with policies, procedures, specifications and time targets

*As a Supervisor you will need to be required to form part of the out of hour’s rota to provide supervisory support to those multi trade staff on call

Qualifications and Experience

  • Qualification in a relevant building trade to NVQ level 3 or equivalent and ILM/NVQ Level 3 or equivalent in first line management
  • It is essential you have had supervisory experience in residential refurbishment project work, such as; kitchens, bathrooms, re-roofing, decorating, windows & doors
  • Have the experience and ability to produce detailed schedules of work 
  • Evidence of Project supervision 
  • Budgetary control experience
  • You will also have experience of working in the building industry
  • Knowledge and understanding across multiple trade disciplines
  • Experience in providing excellent customer service and developing relationships

The post will be subject to a satisfactory Basic check via the Disclosure and Barring Service.

About You

  • You will exude a positive and welcoming persona and have good interpersonal and communication skills
  • Be able to work under pressure, meet deadlines and remain calm under pressure
  • Takes responsibility for actions, projects and people and achieving work objectives for team as a whole; tackling demanding goals with enthusiasm
  • Ensure Team members value equality, diversity and inclusion and takes appropriate action when there is evidence of discrimination or inequality

Your benefits at Ocean include:

  • 27 days holiday (plus Bank Holidays)
  • Occupational Sick Pay at 3 months Full Pay and 3 months at Half Pay
  • 4% Employer Pension Contribution which includes Death in Service Benefit of 3x annual salary
  • Health Cash Plan inc cash back on Dental and Optical

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