Night Manager

Found in: Talent UK C2 - 1 week ago


Belfast, United Kingdom Hastings Hotels Full time

About the role

To be responsible for the effective management of the night team ensuring the efficient running of the hotel during the night.

1. To manage and motivate staff through effective communication, training and development, in accordance with company policies and relevant employment legislation, ensuring HR procedures are followed.

2.To promote and contribute to a harmonious working environment where all staff are treated with respect and dignity.

3. To determine and agree annual budgets, putting in place appropriate mechanisms to effectively manage costs and all factors relating to profitable performance of the night duty function, ensuring appropriate plans are created, agreed, communicated, implemented and reviewed.

4.To ensure quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.

5. To ensure company policies relating to cash handling are implemented and monitored, taking appropriate action to resolve problems.

6. To ensure all night staff receive the appropriate training, coaching and development to provide effective and efficient service in line with company standards.

7.To ensure you and the team are aware of all hotel services and are proactive in the sale of these to guests.

8. To ensure the team are knowledgeable about the facilities and services within the hotel and the amenities and attractions in the locality.

9. To ensure you and the team assist guests with any reasonable request for hotel services

10.To ensure you and the team respond to complaints and find the appropriate solution.

11. To ensure you and the team take responsibility for the security of the hotel and relevant storage areas.

12. To maintain effective communication and relationships with other hotel departments and enforcement agencies to maintain an effective operation and ensure guest satisfaction.

13. To ensure the Front Office areas, fixtures and equipment are properly maintained and presented, with the highest standards of cleanliness and housekeeping.

14. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and Company policy and procedures.

15. To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.

16. To assist with the recruitment, selection and utilisation of Front Office staff to achieve the optimum use of staff resource in line with business peaks and troughs.

17. To contribute to the development of the hotel business plan, projects and initiatives to continually develop the hotel business and market position.

18. To ensure the Hotel’s compliance with all matters relating to the licensing laws, Customs and Excise Regulations and all other relevant legislation. 

19. To carry out Duty Manager duties as required.

20. Any other duties as required by Senior Management

 About You

You will have previous night experience, some of which has been gained at a management level.

What you will need

Required criteria

Excellent communication, numeracy and IT skills Customer care experience Smart well groomed appearance Exceptional attention to detail Work well under pressure and be a team player A right to work within the United Kingdom Educated to GCSE Standard or the equivalent including English and Maths

Desired criteria

Hold a third level qualification Previous hospitality management experience

  • Belfast, United Kingdom Malmaison Full time

    Night Porter, Malmaison Rate of Pay / Hours; Competitive Salary + Loyalty Bonus, 32 Hours Type of contract; Permanent Location; Belfast The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained. As guests...


  • Belfast, United Kingdom DGS Service Solutions Full time

    DGS Service Solutions are recruiting for a Night Shift Mobile Supervisor to join our team, this role will involve covering Security or Cleaning shifts within the greater Belfast area responding to alarm calls and opening and closing of premises on occasions, this is an important role within the company, details are listed below - Main responsibility would be...


  • Belfast, United Kingdom Momentum Security Recruitment Full time

    **Female Security Officer - Permanent / Full time** **Location: Belfast Harbour BT3** **Rate of pay: £10 per hour plus overtime opportunities** **Shift pattern: 4 on / 4 off - perm nights.** This is a tremendous opportunity to join the security team at Belfast Harbour. You will join a professional and dedicated team where you will receive ongoing...

  • Relief Concierge

    Found in: Talent UK C2 - 1 week ago


    Belfast, United Kingdom The Salvation Army Full time

    Working hours:  As and when required Contract: Relief - Day and Night Shifts are available - please state if you have a preference. Interview Date: To be confirmed Thorndale Family Centre has 38 self- contained Family Units across two programmes of care, with a maximum capacity of persons. There is also a playgroup on site. The role of Concierge...

  • Ibis City Centre

    6 days ago


    Belfast, United Kingdom Andras Hotels Full time

    **About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...

  • Shift Manager

    7 days ago


    Belfast, United Kingdom Amazon Full time

    Graduate Shift Manager (Northern Ireland) Job ID: 2608831 | Amazon UK Services Ltd. When you join Amazon as a Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. Analyse and implement corrective actions to make sure quality and productivity are at consistently high...


  • Belfast, United Kingdom Amazon TA Full time

    Operations is the beating heart of Amazon. This key part of our business makes sure we dispatch and deliver orders efficiently so that our customers get their items on time. It’s driven by Delivery Station Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers...

  • Night Operations Supervisor

    Found in: Jooble UK C2 - 2 days ago


    Belfast, United Kingdom Amazon TA Full time

    Operations is the beating heart of Amazon. This key part of our business makes sure we dispatch and deliver orders efficiently so that our customers get their items on time. It’s driven by Delivery Station Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers...


  • Belfast, United Kingdom Amazon Full time

    Job ID: 2587288 | Amazon UK Services Ltd. Operations is the beating heart of Amazon. This key part of our business makes sure we dispatch and deliver orders efficiently so that our customers get their items on time. It’s driven by Delivery Station Managers who bring the team together to push excellence in safety, quality and productivity across our...

  • Night Operations Supervisor

    Found in: Jooble UK C2 - 2 days ago


    Belfast, United Kingdom Amazon TA Full time

    This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds...

  • Night Manager

    1 week ago


    Belfast, United Kingdom Reed Specialist Recruitment Full time

    Are you passionate about hospitality and looking for a new challenge? You will be part of a creative and energetic team that delivers exceptional service. Don't miss this chance to advance your career in hospitality with Reed Recruitment and our partner company. As a duty manager your role is to provide excellent customer service and to oversee the...

  • Night Manager

    2 weeks ago


    Belfast, United Kingdom Reed Hospitality & Leisure Full time

    Are you passionate about hospitality and looking for a new challenge? You will be part of a creative and energetic team that delivers exceptional service. Don't miss this chance to advance your career in hospitality with Reed Recruitment and our partner company. As a duty manager your role is to provide excellent customer service and to oversee the...


  • Belfast, United Kingdom The Salvation Army Full time

    **Working hours**: As and when required **Contract**: Relief - Day and Night Shifts are available - please state if you have a preference. **Interview Date**:To be confirmed Thorndale Family Centre has 38 self - contained Family Units across two programmes of care, with a maximum capacity of 125 persons. There is also a playgroup on site. The role of...


  • Belfast, United Kingdom VANRATH Full time

    VANRATH are assisting with the recruitment of a **Document Specialist** for a leading Global Law Firm operating in over thirty countries. This proves to be a fantastic opportunity for someone who wants to progress their career and widen their knowledge in a Global organisation that places immense value on their staff. This firm has a fantastic reputation...

  • Document Checker

    1 day ago


    Belfast, United Kingdom VANRATH Full time

    VANRATH are assisting with the recruitment of a **Document Checker **for a leading Global Law Firm operating in over thirty countries. This proves to be a fantastic opportunity for someone who wants to progress their career and widen their knowledge in a Global organisation that places immense value on their staff. This firm has a fantastic reputation for...

  • Night Sister

    5 days ago


    Belfast, United Kingdom Healthcare Ireland Group Full time

    **_Night Sister - Ardmaine Nursing Home, Newry_** **_ Salary to be discussed at interview._** **Main Purpose** To support the Deputy Manager in ensuring that the home is maintained in accordance with the necessary regulatory bodies. To line manage the unit team to ensure high standards of care and service are achieved within the unit. - (Full Job...


  • Belfast, United Kingdom Enviro Fire Water Air Limited Full time

    Day & Night Shifts / On Site Training Given The primary purpose of the post is to service ventilation ductwork systems on a large portfolio of sites throughout Ireland, mainly evening/night shift work. **Criteria Essential**: **Qualifications/Attainments** - Good level of secondary education **Skills and Competencies** - Professional & courteous manner -...


  • Belfast, United Kingdom Spiros Poker Limited Full time

    As Cashier/arcade attendant you will be responsible for cash handling and providing excellent customer care. - You also be responsible for the general upkeep of the premises and any other duties as required by Management. **Job Type**: Part-time Part-time hours: 16-20 per week **Salary**: £10.50 per hour **Benefits**: - Company pension Schedule: - Day...


  • Belfast, United Kingdom Momentum Security Recruitment Full time

    **Security Officer - Permanent / Full time** **Location: Belfast Harbour BT3** **Rate of pay: £10 per hour plus overtime opportunities** **Shift pattern: You will work a mix of days, nights and weekends.** This is a tremendous opportunity to join the security team at Belfast Harbour. You will join a professional and dedicated team where you will receive...

  • Assistant Manager

    Found in: Talent UK C2 - 1 week ago


    Belfast, United Kingdom The Body Shop Full time

    Your role in a nutshellWith your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.More about the roleCustomer Experience - As an Assistant Store Manager, you will coach the team to achieve...