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Service Lead

4 months ago

Lowestoft, United Kingdom Crooton Full time

Service lead/ Senior Support Workers - Lowestoft, East Suffolk 


£26,800 per year

Lowestoft Care Services

37.5 hours per week

Monday to Friday - occasional weekend on-call cover on a rota basis.


Key description of the role: -Service lead/ Senior Support Workers - Lowestoft,


As an important management team member, you will be leading and managing Support Workers to promote a needs-led, outcome-focused support service. You will ensure that our customers can choose what objectives they wish to pursue and that Support Workers assist customers in achieving their goals.


You will observe new and existing staff to ensure competency and provide guidance and support where necessary. The role will also include completing audits of essential and regulatory processes and supporting the continuous improvement of our service delivery. 


The Ideal Candidate: -Service lead/ Senior Support Workers - Lowestoft,


·      Experience in managing teams

·      A Level 3 Health & Social Care or equivalent qualification would be desirable

·      Previous experience working within a regulated activity

·      Worked with adults who have learning disabilities, autism, and behaviors that challenge

·      A driving licence, access to a vehicle, and business travel insurance


In return, you’ll get:


·     28 days of holidays

·     Inclusive employee assistance and well-being support

·     Opportunities to recognize and be recognised and rewarded with our Values in Practice reward and recognition scheme

·     A personal development plan with formal qualification options

·     the assurance of company sick pay (after a qualifying period

·     to buy a bicycle at a discounted rate with our Cycle to Work scheme

·     The chance to have your voice heard as part of our employee forum and colleague experience groups

·     A choice of two contributory pension schemes

·     Access to a High street Discount scheme




You will be offered a competitive salary and a fantastic benefits package. You will have the opportunity to undertake valuable training and development and grow within the charity.


Click to apply and take the first step toward a rewarding career.



Papworth Trust has been providing care and support services to individuals for more than 100 years. Today we deliver adult social care services in the east of England and the majority of our customers, who typically have higher support needs, live in their own homes within Supported Living settings.


Our dedicated and experienced care teams deliver compassionate, professional care tailored to the needs and goals of customers and their families, promoting independence and social inclusion. We strive to deliver high-quality support and are delighted that this is reflected in our ratings from the Care Quality Commission, who judge all of our services to be either ‘Good’ or ‘Outstanding.’