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Health Care Assistant
4 months ago
Job summary
Don't miss this fantastic opportunity to join our dynamic team here at The Royal Orthopaedic Hospital NHS Foundation Trust.
The team at the Royal Orthopaedic NHS Foundation Trust provides a holistic approach when caring for a wide range of patients with complex musculoskeletal, spinal and oncology conditions, many of whom require high dependency care.
As one of the country's few Elective Orthopaedic Specialist Hospitals, 'The Royal Orthopaedic Hospital' receives referrals & transfers only and therefore has no 'Emergency Department'. This allows our team to focus their attention on the delivery of truly holistic and patient centred care.
We are currently recruiting Band 2 Health Care Assistance within various areas of the trust, full time, to join our highly committed teams across the Trust.
Main duties of the job
To work as a member of the healthcare team, in the delivery of healthcare that is safe and caring; locally engaged; efficient and innovative. To provide high quality, patient centred care under the supervision of qualified staff. To be accountable for your actions and omissions.
Please see the attached full job description for all duties.
About us
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
Job description
Job responsibilities
Communication & relationship skills: Maintain confidentiality at all times.Promote effective and efficient communication with all members of the multi-professional team.Provide effective working relationships with patients/relatives/carers/ nursing team/medical and multi-disciplinary teams.Contribute to effective communication and minimise barriers where there are communication any complaints to the registered practitioner in charge immediately.Provide and receive routine information.Exhibit professional behaviour and attitude at all times.Demonstrate excellent customer service skills.
Knowledge, training & experience: Demonstrate knowledge of personal care and related procedures.Undertake all training and development courses deemed appropriate for the role as specified by Trust policy and procedure.Recognise own level of competence and limitations to ensure safe to the Trusts uniform policy.Actively participate in the Trusts appraisal system. Responsibility for patient care: Support nurses and healthcare professionals in assisting patients in maintaining their personal hygiene needs prescribed in their individual plan of care ( washing, bathing, dressing, toileting, care of nails, hair care etc).Support and observe the patient, reporting to the registered nurse/healthcare professional any changes that might affect the patients health and well-being.Provide care with due compassion and respect to patients customs, culture, rights and choices.Provide assistance and support to ensure the psychological/emotional and physical needs of patients are met, responding and reporting appropriately.Promote patient involvement in own care-no decision about me, without me.Support the maintenance of privacy and dignity.Support and assist patients with their nutritional/dietary needs including fluid with registered nurses and healthcare professionals to assess patients activities of daily living and the care required to promote in the preparation of patients for procedures/investigations and to collect/deliver specimens as required.Support the registered nurse/health professionals with carrying out duties chaperoning and observations and other delegated tasks whilst recognising own limitations (including ECG and Phlebotomy).Report any safeguarding or other concerns immediately to the registered nurse/healthcare professional or via the Trusts Speak out Safely process.Preparation and cleaning of patient bed areas/rooms, cleaning equipment following discharge and transfer, safe disposal of soiled linen and tidying of general area.
Responsibility for Financial & Physical Resources: Ensure careful use of ward/department equipment; handling of patient valuables; order ward supplies.Maintain stock controls.
Responsibility for Information Resources: Contribute to the updating of patient records, ensuring accuracy and confidentiality at all times and in line with the Data Protection Act (2018).This is not an exhaustive list of duties and a regular review will take place with the postholder as part of their ongoing development and performance management.
Please see attached job description and person specification for a complete list of responsibilities.
Person Specification
Experience
Essential
Experience of working in a customer or patient facing role. Able to undertake shifts to cover 24 hours 7 days service requirements
Desirable
NHS experience
Skills and Knowledge
Essential
Excellent communication skills, verbal, written and listening. To be able to communicate effectively with patients, relatives, carers, team members and members of the wider disciplinary healthcare team Demonstrate an appreciation of patient needs and the role of the HCA
Desirable
Understanding of holistic care
Qualifications
Essential
Completed the Care Certificate or willingness to work towards qualification
Desirable
Basic computer skills