Radiology Systems Support Officer

2 weeks ago


Shrewsbury, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

Job summary

As a member of the Radiology Systems Team this role will support the Radiology and Imaging Departments and wider trust in maintaining Radiology systems to ensure continuity of service, resolution of technical issues.

The post is based at The Royal Shrewsbury Hospital however the post-holder will be required to work at The Princess Royal Hospital in Telford on a weekly basis and be willing to travel to other hospital sites within Shropshire as required.

Shift pattern:

8am-4pm, 9am-5pm, (12pm-8pm shifts to be introduced in future).

Main duties of the job

The post-holder is responsible for supporting the IT systems used within the Radiology Departments. Duties include:

Troubleshooting issues relating to Radiology software / hardware. Assisting in projects within the Imaging Departments. Providing 1st line support for issues relating to Radiology IT systems and data held within systems. Supporting the department managers in ensuring that all Radiology data entered into IT systems is correct and inline with RCR standards. Working with internal and external departments to ensure systems are working as expected.

About us

We boast a state of the art imaging department with Agfa Enterprise Imaging (PACS), Magentus CRIS (RIS) and various additional imaging systems.

The Shrewsbury and Telford Hospital NHS Trust is the main provider of acute hospital services for around half a million people in Shropshire, Telford & Wrekin and mid Wales.

Encompassing some of the most picturesque parts of England and Wales, the Trust's catchment stretches from the Cambrian Mountains in the west, to Newport and the fringes of the Black Country in the east. The main towns include: Bridgnorth, Ludlow, Market Drayton, Oswestry, Shrewsbury and Whitchurch (in Shropshire); Newport, Telford and Wellington (in Telford & Wrekin); and Newtown and Welshpool (in Powys) - all beautiful and unique.

We are committed to providing the best possible diagnostic facilities and high-quality clinical care in a clean, supportive environment where patients are treated effectively with respect and dignity.

The Shrewsbury and Telford Hospital NHS Trust continues to work with our partners in health and social care in Shropshire, Telford and Wrekin and mid Wales to develop patient-focused services that meet the needs of our communities.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

Minimum of 5 GCSE's or equivalent (including Maths and English). Information Governance training Confidentiality training

Desirable

NVQ Level 3 in Office Administration/IT.

Experience

Essential

Comprehensive office experience within a healthcare environment Experienced user of Trust IT systems.

Skills/ knowledge

Essential

Excellent communication skills - able to communicate with all members of the multi-disciplinary team, patients, GPs, carers - both verbally and in writing. Effective negotiating skills in dealing with all members of the multi-disciplinary team.

Desirable

Strong interpersonal skills and ability to liaise confidently at all levels.

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