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Domestic Abuse Service Manager

3 months ago


Greater London, United Kingdom Victim Support Full time

Domestic Abuse Service Manager

We are recruiting to a unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. We have an exciting opportunity for a Domestic Abuse Service Manager - Housing and Immigration Specialist to support Male survivors by leading this new pan London Service. This role is a hybrid working role and is based at our Singer Street offices, Islington, London for a minimum of one day a week and home working, subject to operational demand.

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?

Do you want to contribute to change & improve the quality of lives of Black and Minoritised survivors?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we’d love to hear from you

County/Borough Greater London Office location Various London Locations Full time/Part time Full time Hours per week 37.5 Work schedule Monday to Friday, with flexibly dependent on service delivery and client need Basic Salary £33,660.00 per annum plus London Weighting Allowance £2,800 per annum Allowances London Weighting,Travel expenses Contract type Fixed Term DBS required? Yes End date (if fixed term) 31st March 2025 Police vetting required? No Closing Date 30/08/2024 Ref No 5752

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your Birthday £500 bonus paid on successful completion of probationary period (pro-rata for part time roles) Pension with 5% employer contribution Enhanced sick pay allowances & maternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progression

About the role:

This role is home and office based, with travel throughout London. As a Domestic Abuse Service Manager - Housing and Immigration Specialist you will: -

Lead on the development of responses to the needs of male victim/survivors with housing and immigration needs within London and the development of relationships with partner agencies in this area. Effectively manage and develop a high quality, innovative and pro-active domestic abuse team. Ensure that the service prioritises the safety, security and dignity of service users and their children

You will need: 

You will need a passion for working with victim/survivors and a thorough understanding of domestic abuse and its impact. Knowledge of the issues facing Men, women and children affected by violence against women and girls along with the ability to identify victim/survivor individual needs Have a thorough understanding of migration and asylum routes inclusive of international and UK law and rights and the procedures for applying for refugee/asylum status in the UK Experience of working with housing agencies or in a housing setting in the context of domestic abuse to provide advice A thorough understanding of the dynamics of domestic abuse and harmful practices and its impact specifically on men but inclusive of the significant impact on women, children, families, and communities. Experience of managing a team delivering front line support to victims or domestic abuse or vulnerable people to a high standard  To be Non-judgemental, non-directive and anti-discriminatory approach to empowering victim/survivors of domestic abuse The ability to speak Sylheti/Bengali, Hindi, Urdu, Tamil, Turkish, Kurdish, Polish, Gujarati, Somali, Yoruba, Akan, French, Lingala, Igbo or Arabic is desirable.