Community Connector

6 days ago

London, United Kingdom Public Voice CIC Full time

Job summary

About Reach and Connect

Reachand Connect is a service commissioned by the London Borough of Haringey.

PublicVoice is the lead partner for the Reach and Connect programme and has jointresponsibility with partners Mind in Haringey and Vibrance to recruit andsupervise the team of six community connectors.

TheConnectors are employed by one of the three consortium partners Public Voice,MIND, and Vibrance: with day-to-day management by the Programme Manager.

For this role you will be employedby: Vibrance.

Reach and Connect are aninnovative multi-agency programme supporting Haringey residents who are 50+, atrisk of social isolation or who have suffered a recent life event that effectstheir wellbeing.

Main duties of the job

The role

As CommunityConnector focussed on brief intervention support you will play a key role indelivering the outcomes of the Reach and Connect service for older people inHaringey, providing 1to1 support be it in person, at drop ins, in a residents homeor remotely by:

listening to individual priorities andaspirations

helping them to access a range of information

connecting them to the right help fromavailable services

supporting them to develop relationships andcommunity networks

getting individuals voice heard about thingsthat matter to them

helping to access volunteering opportunities/which may improve employability and/or community engagement.

You willtherefore be responsible for offering generic and specialist information,signposting, guidance and short-term support to older people living in Haringeyto maintain their independence, remain in their own home and live well forlonger.

About You

We are looking for individuals who arepassionate about improving the lives of older people, and the who have welldeveloped interpersonal skills.

Display warmth and understanding, understandthe importance of being a good team player and enjoy being a creative problemsolver.

About us

Public Voice is a Community Interest Company(CIC) with a mission to improve neighbourhoods, the lives of the people wholive in them and the public services they use.

Through our work, we ensure people in thecommunity are heard bringing together diverse voices and including those whofind themselves marginalised or are rarely reached by service providers. Wetake a user-centred, co-production approach to understanding individuals andcommunities needs, and translate that into meaningful insights for serviceproviders in government, public health, and housing. The results are betteroutcomes for residents and service users, more effective and efficient servicesfor providers, and stronger and healthier neighbourhoods.

Job description

Job responsibilities

Job Summary

To have main responsibility towards delivery ofbrief intervention service, to ensure that those who need a short-termintensive intervention receive one to one support and advocacy whenappropriate.

To support Community Connectors in theirdelivery of outreach activities.

To signpost older people to appropriateservices, including those in the community and voluntary sector which may beable to meet their current and future needs.

To make sources of information about servicesavailable to individuals so that they are able to help themselves.

To connect people with the wide range ofcommunity activities available in Haringey and elsewhere to provideopportunities for new friendships and reduce social isolation.

Where appropriate to connect people to eachother through shared common interests and the need for mutual support.

To work in partnership with existing communitynavigators, VCS organisations and Statutory Services.

To ensure that all contacts, referrals andrelated activities are recorded on the CRM in a timely manner and before eachquarterly reporting deadline.

To provide performance information, dataanalysis and written reports as required.

To contribute to achieving the targets andmilestones necessary to meet the Contract specification and outcomes.

Person Specification

Experience

Essential

See attached application pack for full details.

Desirable

See attached application pack for full details.

Qualifications

Essential

See attached application pack for full details.

Desirable

See attached application pack for full details.

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