Porter (Chester)

Equal Opportunities

At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.

Who we are 

At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.

We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.

Role responsibilities

The Porter will be responsible for supporting and assisting the Service Centre Management team in the day to day running of the Service Centre Operation.

Maintain effective stock control at all times including stock rotation by completing all paperwork and delivery notes are accurately completed and recorded to comply with TfW policies and procedures. Hold responsibility for maintenance of damaged trolleys, boilers, and coffee machines by returning to suppliers for repairs to adhere to TfW procedures and guidance. Carry out general cleaning duties of the Service Centre area by collaborating with other Station staff to ensure your personal safety and the safety of all TfW passengers. Report hazardous issues by being observant of dangers to customers and following the reporting mechanisms to alert station staff and ensure safety to passengers and colleagues.

This is a full time role working 5 days out of 7 (1.00pm - 8.30pm)

Who we’re looking for

Ability to demonstrate interest in a customer service-based role. Good communication skills. Time Management skills. Excellent organization skills.

Welsh Language Skills

The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.

Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.

---