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Database Assistant

3 months ago

London, United Kingdom ClientEarth Full time

The Database Assistant will work in the External Affiars Operations team, as part of the wider External Affairs function, comprising of our fundraising and communictions specialists.

The Development Department is responsible for raising and managing funds to enable the organisation to deliver its mission – using the power of the law to bring about systemic change that protects the earth for – and with – its inhabitants. The department is formed of several fundraising strands: a Grants Team and a Business Development Team that manage and secure funding from trusts, foundations, and institutional donors; and a Philanthropy Team, working with a wide range of individuals and organisations to raise primarily unrestricted gifts to support ClientEarth’s work.

The Communications Department spans public affairs and policy; strategic, internal, and corporate communications; and digital fundraising & communications. They use a strategic approach to communications to influence decision-making and drive behaviour change, and garner public support by delivering exceptional digital fundraising and communications across web, social media and email marketing channels.

Meet your Manager

In this role, you will be managed by Sonia Duckett, our Database Manager. Sonia joined ClientEarth in January 2020 and is based in London. Sonia is responsible for leading on the development and maintenance of appropriate data management processes for the department, and has over 14 years’ experience in the not-for-profit sector, having worked in a number of database management roles over the years. 

Main Duties

Ensure the timely processing of donations from all donation sources on a weekly basis. Support the administration of regular donations, ensuring the correct entry of any new Direct Debits or standing orders and updating any cancellations/amendments.  Support the accurate flow of information between our fundraising database (Raiser’s Edge) and email marketing platform (Engaging Networks), by utilising the ImportOmatic import plug-in. Create and maintain accurate, consistent, and reliable database records for funders and individual donors for fundraising and relationship-development purposes. Support the efficient administration of Gift Aid by ensuring that Gift Aid declarations for individual donors are captured accurately against donor records and accurate Gift Aid records are maintained. Work with the Database Officer and Finance team to ensure the accurate reconciliation of income in time for month end deadlines. Support colleagues with requests to create queries and export data from our systems, or to import new/updated records.

See the job description (below) for a full list of duties for this role.

Role requirements

Fluent (CEFR level C2) in English. Strong and accurate data input skills, with excellent attention to detail. Organised, reliable and self-motivated with the ability to multitask, prioritise and manage workload. Core IT skills: able to use MS Office (particularly Excel) and databases (e.g. Raisers’ Edge NXT; SharePoint). Strong numeracy skills. Strong alignment with ClientEarth’s values and commitment to our vision, and mission and equity, diversity and inclusion strategy objectives. Experience of working with a charity fundraising database, ideally Raiser’s Edge. Experience of processing income and working with finance colleagues.

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that . If you feel you meet at least some of the essential criteria, we still encourage you to apply.