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7.5 Tonne Collections and Delivery Driver

2 months ago

Hinckley, United Kingdom DPDgroup Full time

Job Description

As a Collections and Delivery Driver for DPD, you will play a crucial role in our logistics operations. Your primary responsibility will be to ensure the timely and efficient collection and delivery of parcels, serving as a key representative of our company to our valued customers.

Key responsibilities include:

Commence daily operations at the depot, assisting with the loading of parcels onto the vehicle. Execute a predetermined delivery and collection schedule, typically comprising 50-60 stops within the designated area. Operate a 7.5 tonne vehicle in strict compliance with all traffic regulations and company safety protocols. Utilise provided equipment, such as the sack barrow/hand truck, to safely handle and transport heavier items. Serve as the primary point of contact for customers during collections and deliveries, maintaining a high standard of professionalism and customer service at all times. Adhere to strict time management practices to ensure all collections and deliveries are completed within the specified timeframes. Accurately document all transactions and maintain thorough records of deliveries and collections. Report any issues or discrepancies immediately to the relevant supervisors or managers. Ensure the vehicle is maintained in optimal condition, reporting any mechanical issues promptly. Adapt to varying weather conditions and logistical challenges to maintain consistent service quality.

This role demands a high level of responsibility, attention to detail, and commitment to excellence in customer service. Your performance will directly impact the company's reputation and operational efficiency.

Qualifications

Essential Qualifications:

To be considered for this position, candidates must possess:

A valid 7.5T (C1) licence Driver Qualification Card (DQC) Certificate of Professional Competence (CPC) accreditation

Additional Requirements:

Successful candidates will demonstrate:

A genuine commitment to exceptional customer service Ability to work efficiently under pressure and meet strict deadlines Consistent willingness to exceed expectations in all aspects of the role Professional demeanour with a positive and resourceful approach Exceptional multitasking abilities and advanced problem-solving skills Physical capability to perform lifting, loading, and carrying tasks as required by the position

The above qualifications and attributes are crucial for maintaining the high standards of service expected in this role. Candidates who do not meet these criteria will not be considered for the position.

Additional Information

About our Benefits

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

Holiday trading Enhanced maternity and paternity package  Free life assurance of 4 x salary on joining the pension scheme Health Kiosks visiting every location Vitality at Work Free On Site Parking  Discounted shopping from ’s of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends  For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses