Support Secretary

1 week ago

Cheshire, United Kingdom Countess Of Chester Hospital Full time

Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.

Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation

Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviors.

We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.

As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.

Job overview

Working Part time : 15 hours per week

We are looking for someone to contribute and commit to promoting a positive team based attitude, striving for the highest standards of service and achieving excellence 

We are looking for an enthusiastic, motivated individual to work as part of the Skin admin team.

You will be expected to provide administrative, clerical and typing support to the Dermatology team, working closely with a team of secretaries and be required to undertake a range of duties as appropriate.

You will be IT literate, flexible and enjoy working as part of a team and able to communicate effectively at all levels verbally and in writing.

Main duties of the job

Undertaking audio transcription and typing of clinic and miscellaneous digital dictation as and when required, whilst ensuring you maintain proficiency and accuracy in the use of medical terminology.

You will participate in the efficient and effective process of distributing correspondence out to all relevant parties.

You will support the department by undertaking the scanning or filing of letters and diagnostic results into patients case notes, following the Health Records Guidelines.

You will support across specialties in the participation of the sorting and tracking of case notes, returning these back to file, putting them into labelled boxes ready for collection by portering staff.

You will participate in the Team’s post rota (for sending external correspondence), contributing to the preparation of letters and the sorting of incoming & outgoing post.

You will support the consultants and your team by providing a comprehensive secretarial service.

You will be responsible in ensuring that you uphold excellent standards in customer service.

You will assist in locating and retrieving of case notes, from various areas of the trust using the case note tracking system ensuring case notes are tracked on the relevant computer system at all times.

Working for our organisation

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