6 months contract with a local authority

Job Summary:

·         Gathering and accurately recording highly sensitive and confidential data on the designated databases, collating key information relating to Children’s Social Care and partner agencies.

Key Duties/Accountabilities:

·         Providing guidance and advice to all enquiries in a timely manner. Taking ownership of enquiries and providing feedback on progress and outcomes ensuring contacts are escalated if appropriate.

·         Demonstrating a clear understanding of the meaning of safeguarding and escalations where appropriate, as defined in relevant policy guidance.

·         Managing appropriate contacts quickly and efficiently enabling a professional decision to be made by the relevant workers within set timescales.

Essential Experience Required:

·         Experience of providing business support, advice and/or guidance to others.

·         Experience of forming effective working relationships.

·         Experience of administrative tasks and processes.

·         Experience of inputting data and using databases.

·         Experience of working in a fast paced, innovative work environment, whilst

remaining calm.

Essential Qualifications Required:

·         GCSE English and Maths, or equivalent qualification or experience operating at this level of literacy and numeracy.

·         A recognised qualification in office skills or administration, or a business related subject at level 2 or 3 of the national qualifications framework, or have acquired equivalent experience within the workplace

Additional information to note:

·         Hybrid – Minimum 2 days in the office per week

·         37 hours per week

·         09:00am – 17:30pm

The closing date for this position is ASAP.